Description
We are looking for a National Sales Manager for our clinics across of the country.
Ready to join us?
Responsibilities:
* Ensure the growth and profitability of Impress's operations in the region, driving sales and profit results across all clinics.
* Take an active leadership role in managing rented spaces and Impress's flagship clinics, being responsible for their performance and operations.
* Act as a liaison between the Country Manager and the Impress clinics; communicate the vision, motivate all team members, and ensure high performance and a competitive environment.
* Monitor the sales plans of Clinic Managers, Treatment Coordinators, and doctors daily and weekly; track conversions and implement improvement action plans when necessary.
* Ensure compliance with monthly and annual budgets, maximizing revenue streams and minimizing costs in close collaboration with Clinic Managers.
* Lead and train the sales team, hygienists, and dentists in best business practices, monitoring their KPIs.
* Connect genuinely with our clients to maintain their enthusiasm throughout their journey toward a more confident smile.
* Ensure compliance with sales and operational processes, as well as follow\-up procedures. Resolve escalated issues.
* Organize team work schedules (sales, hygienists, and dentists), ensuring optimal staff training and efficiency.
* Participate in recruitment, training, feedback, and contract termination processes.
* Ensure compliance with health regulations and protocols.
* Guarantee a seamless customer experience at every stage of the customer journey.
* Ensure a flawless image (look and feel) in our clinics and achieve the highest NPS (Net Promoter Score) scores.
* Be physically present in our clinics across Spain.
What we are looking for:
* Experience in a similar role. Knowledge of the dental industry and an understanding of orthodontic clinical concepts will be considered a plus.
* Autonomy and the ability to work on projects; advanced analytical, planning, and deadline management skills.
* Demonstrable experience in B2C sales.
* Strong leadership.
* Fluent English (ESSENTIAL REQUIREMENT).
* Availability for frequent travel.