* PACTO ETT * Lleida * ### **Experience** At least 2 years of experience * ### **Salary** Compensation not specified * ### **Area \- Position** **Administrative and Secretarial Staff** + Administrator * ### **Category or Level** Employee * ### **Vacancies** 1 * ### **Applicants** 0 * ### **Contract Type** Indefinite-term Contract * ### **Working Hours** Full-time Ongoing selection process. ### **Responsibilities** Do you enjoy ensuring everything runs perfectly? Some people see a delivery note and only see a document. Others see the opportunity to ensure a process goes smoothly, a customer receives a prompt response, and a workshop continues operating without interruption. If you are someone who enjoys organizing, coordinating, and resolving incidents, this opportunity could be your next career step. At Pacto Selección, we are seeking a Warranty Administrator to join a solid, established business group specializing in the sale, rental, and repair of construction, public works, and agricultural machinery, as well as being an official dealer for a renowned international brand of trucks and buses. A company with over 450 professionals, where stability, training, and development are part of its DNA. What will your mission be? You will be a key link between the workshop, the technical team, and the customer, ensuring that all administrative tasks related to warranties and repairs are carried out accurately, efficiently, and with a service-oriented approach. On a daily basis, your responsibilities will include: \- Managing and processing warranty files. \- Supporting service advisors by opening repair orders when necessary. \- Managing delivery notes, estimates, and workshop administrative documentation. \- Answering calls and providing customer support. \- Receiving new and used vehicles. \- Preparing invoices and managing document archiving. \- Monitoring overtime hours for workshop staff. \- Assisting with other administrative processes within the department. What will you find in this project? \- Indefinite-term contract from day one. \- Annual gross salary between €25,000 and €30,000, depending on experience. \- Integration into an established business group with international presence. \- Continuous training and real opportunities for professional development. \- Life insurance. \- Access to health insurance via flexible compensation. \- Excellent working environment—collaborative and people-oriented. \- Full-time schedule with weekly rotating shifts: one week on intensive hours / the following week on split shifts until 6:00 PM (Monday to Friday). If you seek stability, a technically oriented environment where you learn every day, and the chance to join a company committed to its professionals’ growth, this position will allow you to build a long-term career within a sector-leading group. At Pacto Selección, we believe talent makes the difference. If you identify with this challenge, we would be delighted to meet you. ### **Requirements** We would like to meet candidates who bring: \- Medium or Higher Vocational Training, Baccalaureate, or equivalent qualification. \- Minimum 2 years’ experience in a similar administrative role. \- Experience in automotive workshops, commercial vehicle workshops, or machinery workshops is highly desirable. \- Knowledge of mechanics or familiarity with repair and after-sales processes. \- Proficient use of Microsoft Office and workshop management applications. \- Advanced or native level of Spanish and Catalan. Additionally, the following competencies will be especially valued: \- Customer orientation. \- Organization and planning skills. \- Ability to work under pressure. \- Initiative and autonomy. \- Teamwork. \- Positive attitude and results orientation. **PACTO ETT** ------------- * Barcelona * Human Resources
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
