Job Summary: We are seeking a Cloud Engineer to ensure the availability, security, and scalability of our cloud platforms, managing the vendor and resolving incidents to deliver an excellent customer experience. Key Highlights: 1. Key role in cloud infrastructure and security management. 2. Collaboration in a multidisciplinary technical environment. 3. Opportunity for development in innovative enterprise solutions. Let’s Shape your Potential! **About Us** -------------------- Cegid is the European leader in **cloud-based business management solutions**, serving the financial (treasury, tax, ERP), human resources (payroll, talent management), CPA, retail, and general business sectors. In today’s rapidly evolving world, Cegid and its **5,000 employees** empower over **750,000 customers** by helping them unlock their potential through purpose-driven, innovative business solutions. **Make more possible** is our mission. It reflects who we are, how and why we do what we do for our customers. Thanks to this commitment, we can confidently state that every day we work to shape the future — our customers’, ours, and that of their industries. A future we have been defining for years alongside our employees, inventing solutions that transform how people work — for sustainable performance. What will be your main objectives as a Cloud Engineer? You will serve as the bridge between our infrastructure, security, and service availability requirements and the technical capabilities of our managed cloud provider. Your mission will be to ensure our platforms operate optimally, securely, and scalably — resolving complex issues and guaranteeing an excellent experience for our customers. As a Cloud Engineer, you will: * Ensure cloud infrastructure availability and stability by performing proactive and reactive activities to guarantee reliable service. * Efficiently manage the cloud provider, supervising their activities, planning tasks, and ensuring compliance with defined service standards. * Plan and execute Change Management, avoiding technical debt, keeping systems up to date, and managing out-of-hours changes when necessary. * Prevent and resolve incidents, acting autonomously to resolve them within defined timeframes and maximizing customer satisfaction. * Ensure correct infrastructure sizing and security by applying security department guidelines and monitoring cloud capacity. * Collaborate with the team and other departments, following internal processes, contributing to a positive working atmosphere, and ensuring smooth communication. **About You** -------------------- * **Solid technical experience in Cloud, Networking, and Systems**, with knowledge of VPNs, firewalls, F5 load balancers, and administration of Windows and Linux environments. * **Competencies in cloud services and monitoring**, including troubleshooting, scalability, basic automation (scripts), and understanding of distributed architectures. * **Security knowledge**, applying best practices, access control, hardening, and alignment with security department guidelines. * **Management and coordination capability**, essential for supervising the managed cloud provider and ensuring proper execution of all tasks. * **Strong interpersonal skills**, with high communication ability, collaboration aptitude, and teamwork proficiency in multidisciplinary technical environments. * **C1-level English** required to interact with international teams and customers; **French is desirable** for collaboration with French-speaking customers. **Occasional after-hours availability is required to address critical incidents.** *Beyond business skills, we seek talented professionals eager to demonstrate and explore their potential by opening new opportunities with us. It is your curiosity, team spirit, and commitment that will make the difference.* **Skills** --------------- Cloud Infrastructure Windows Linux Networking (VPN, Firewalls, F5) Troubleshooting **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and **potential** to learn and grow alongside us. We offer a professional environment where each individual can fully flourish and express their uniqueness. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director