Description
Job Summary:
This position involves answering, screening, and transferring calls, providing information to customers, and assisting with the telephone system.
Key Responsibilities:
1. Answer and manage incoming calls
2. Provide basic and accurate information
3. Assist with the telephone system and services
Duties include:
Answer incoming calls appropriately, based on the type and content of the call.
Answer, screen, and transfer incoming calls.
Provide basic and accurate information in person and via telephone/email.
Assist customers in using the telephone system by providing information about the company's rates and services.
This position can be performed either on-site or remotely.
Benefits:
* Dental insurance
* Uniform provided
Work Location: On-site employment