SUPPLY PLANNER SPECIALIST

Description

At Sephora, beauty means feeling seen, valued, and empowered—both individually and collectively. It’s about forging deep connections with others, celebrating diversity and inclusion, unlocking your potential, and making a difference every day. Together, we are part of something beautiful. Since its founding in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has revolutionized the prestige beauty retail sector. Today, Sephora continues to break conventions to advance its mission: To foster a world of inspiration and inclusion where everyone can celebrate their beauty. **We are opening a position to join our Iberia Supply Chain team as a Demand Planner, specifically responsible for:** **Demand Forecasting & Planning:** * Develop and maintain short-, medium-, and long-term demand forecasts at product, channel, and market levels. * Analyze historical sales data, seasonality, trends, promotional activity, product launches, and other business variables to improve forecast accuracy. * Review forecast deviations and exceptions, adjusting demand plans based on quantitative analysis and business inputs. * Build an accurate and reliable demand view that contributes to optimizing product availability, inventory, and commercial performance. **Commercial Collaboration and Business Alignment:** * Collaborate closely with Category Management / Offer, Marketing, Retail, E-commerce, and Finance teams to integrate commercial plans into demand forecasts. * Analyze and validate hypotheses related to product launches, promotions, brand activations, events, and other commercial initiatives. * Participate in demand review meetings and contribute to the S&OP process by identifying risks, opportunities, and proposing actions. **Product Launches, Promotions, and Key Commercial Periods:** * Prepare forecasts for new product launches, promotional campaigns, brand activations, and key commercial periods. * Monitor actual sales against forecast during critical moments and update forecasts as needed. * Coordinate phase-in and phase-out assumptions to support product availability while minimizing excess stock and obsolescence risk. **Performance Analysis and Continuous Improvement:** * Track and analyze key Demand Planning KPIs, including forecast accuracy, forecast bias, and forecast value added. * Identify deviations, root causes, and improvement opportunities by category, brand, SKU, and sales channel. * Keep planning parameters, assumptions, and master data up to date in forecasting tools and ERP systems. * Produce periodic reports and translate complex data into clear insights and actionable recommendations for various stakeholders. * Contribute to continuous improvement of processes, systems, and data quality within the Demand Planning cycle. **Required Skills and Competencies:** * Highly analytical and numerical profile, capable of working with large volumes of data and translating them into clear, actionable conclusions. * Solid knowledge of demand forecasting, statistical analysis, seasonality, and concepts related to inventory management. * Strong organizational skills, attention to detail, and ability to manage multiple categories, priorities, and deadlines simultaneously. * Excellent communication and influencing skills, along with the ability to work cross-functionally with diverse stakeholders. * Collaborative, solution-oriented, curious, and business-focused mindset. * Ability to thrive in a dynamic and constantly evolving environment. **Tools and Technical Knowledge:** * Advanced proficiency in **Excel**. * Experience with Demand Planning tools, ERP systems, and/or Business Intelligence platforms. * Knowledge of **SAP, JDA, Anaplan, Power BI**, or equivalent tools is highly valued. * Understanding of forecasting, data analysis, and core Demand Planning KPIs. **Required Experience:** **2–4 years of experience** in Demand Planning, Forecasting, Business Analysis, Supply Chain Planning, or similar analytical roles is required. Prior experience in **retail, beauty, fashion, FMCG, or omnichannel** environments is especially valued. **Languages:** * Fluent Spanish. * High level of professional English. * Portuguese language knowledge is a plus. **Requirements:** * University degree in Supply Chain, Engineering, Business Administration (ADE), Economics, Mathematics, Statistics, or related fields. * Prior experience in Demand Planning, Forecasting, Business Analysis, Supply Chain Planning, or similar roles. * Familiarity with retail or fast-moving consumer goods (FMCG) dynamics, commercial calendars, and key Demand Planning indicators. * Advanced Excel skills. * High-level English proficiency. **Don’t hesitate to apply if you are… or if you have…** An analytical, curious, and business-oriented individual who can combine data analysis with commercial insight and strong collaborative skills. If you enjoy anticipating demand shifts, challenging assumptions, transforming data into decisions, and working across multiple teams in a dynamic environment—we want to meet you! **Here you’ll find:** * A community that values authenticity, where the strength of our differences fuels our collective spirit. * A culture of empowerment, learning, and growth—providing you with the tools, space, and opportunity to learn, innovate, and develop. * A fulfilling experience—from demand planning and business analysis to collaborating on launches and key commercial moments—where every action helps improve product availability and our customers’ experience. **Join us and be part of something beautiful.**