SCHEDULING COORDINATOR AND CUSTOMER SERVICE REPRESENTATIVE

Description

Job Summary: We are seeking Scheduling Coordinators to manage and confirm appointments with interested customers and coordinate installation teams’ schedules in the energy sector. Key Highlights: 1. Scheduling appointments with interested customers and coordinating calendars 2. No cold calling required; leads are already generated 3. Opportunity to grow within an expanding company SCHEDULING COORDINATOR AND CUSTOMER SERVICE REPRESENTATIVE — ENERGY SECTOR Expert CAE Soluciones \| Immediate hiring \-\-\- WHO ARE WE? We are Expert CAE Soluciones, a company specializing in residential energy renovation across Spain. We are currently expanding and looking to welcome new talent to our team. \-\-\- WHAT ARE WE LOOKING FOR? We seek 2 Scheduling Coordinators with strong interpersonal skills, organizational abilities, and enthusiasm to grow with us. Your mission will be to manage and confirm appointments with customers who have already expressed interest, and to coordinate our field teams’ daily schedules. This is not a cold-calling role: leads are pre-generated; you serve as the bridge between customers and our field teams. \-\-\- YOUR RESPONSIBILITIES: ✔ Contact and confirm appointments with interested customers (no cold prospecting) ✔ Plan and optimize installation teams’ schedules ✔ Track appointments and manage rescheduling or cancellations ✔ Maintain up-to-date customer database (CRM) ✔ Coordinate with field teams to ensure smooth operations \-\-\- WHAT WE OFFER: ✅ Permanent contract from day one ✅ Fixed monthly salary: €1,350 NET (take-home pay) ✅ Performance-based commissions: up to €1,200 additional per month upon achieving targets Potential total monthly salary: up to €2,400 NET ✅ Comprehensive training fully covered by the company ✅ Positive work environment with a young, dynamic team ✅ Full-time office hours ✅ On-site position \-\-\- REQUIREMENTS: ▪ Native Spanish speaker or near-native proficiency (mandatory) ▪ Minimum 1 year of experience in customer service, coordination, or telemarketing ▪ Organized, proactive profile with excellent verbal communication skills ▪ Basic computer literacy (Excel, CRM, or similar tools) ▪ Preferred: experience in the energy, construction, or insurance sectors ▪ Preferred: French language proficiency (not mandatory) \-\-\- IMPORTANT: ❌ This is not a cold-calling position ✅ You will work exclusively with customers who have already requested information — your role is to confirm, schedule, and support \-\-\- On-site position \| Immediate hiring Interested? Apply now and we’ll contact you within 48 hours. Salary: €1,350.00–€2,400.00 per month Benefits: * Company events * Company laptop Work location: On-site employment