**Description:** ---------------- Are you looking for an intensive work schedule within a stable project that allows you to balance your personal life? Do you have strong interpersonal skills, persuasive abilities, and feel fulfilled when interacting with people? THIS IS YOUR OPPORTUNITY! Our mission is to deliver a differentiated, high-value service. We are a leading company in specialized BPO and call center services, composed of over 6,000 professionals serving more than 1,500 clients. **Do you have experience in recovery operations in the telecommunications sector or other industries?** We want to meet you! Join a stable project where your expertise and skills in debt collection will make a real difference. **What will your daily routine be like?** You will become part of a professional team responsible for managing recent debt recovery within the telecommunications sector. Your work will be essential in helping customers effectively and respectfully resolve their outstanding balances, thereby contributing to the smooth operation of services. **Your main responsibilities will include:** * Contacting individuals and businesses to offer customized, situation-specific payment solutions. * Negotiating and finalizing payment agreements directly during the call—either online or via bank transfer. * Following up on payment commitments to ensure adherence to agreed terms and supporting customers throughout the process. This will be a dynamic role where your communication skills, empathy, and results-oriented mindset will be your greatest assets. **What do we offer in return?** * Job stability within a long-term, consolidated project. * Fixed morning schedule between 9:00 and 16:00 hours. * 30-hour weekly schedule from Monday to Friday. * Competitive salary: €13,184 gross annually (€1,098 gross per month), under the Call Center Collective Agreement and Teleoperator job classification. * Stable project * Initial in-person training prior to hiring—just one day: 21/07, from 9:00 to 15:00 h Convenient location in Torrejón de Ardoz: Just minutes away from Renfe’s Soto del Henares station (we provide our own shuttle service). Or drive yourself and park easily (area with ample parking availability). A friendly, professional, and collaborative work environment where you’ll feel like part of the team from day one. * **Are you interested?** Don’t hesitate! If you have recovery experience and are attracted to working in a stable environment with a fixed morning schedule and a positive atmosphere, we want you on our team! REGISTER NOW and we’ll gladly review your application. *\*\*No sector of our society can be understood without gender equality and the inclusion of persons with disabilities. Therefore, at Grupo Servinform, we view equality and diversity as fundamental drivers of social progress, working daily to achieve this goal.* **Requirements:** --------------- * Experience in customer debt recovery through outbound calling. * Prior experience in recovery campaigns is desirable; experience with telecommunications sector customers is highly valued. * Proficiency in PC usage and agility with the client’s CRM system (a tool for verifying and updating debt records). * Strong communication skills and a positive attitude.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
