Description
Job Summary:
We are seeking a Medical Equipment Support Engineer to provide technical and functional support for in vitro diagnostic solutions in a hospital environment.
Key Highlights:
1. Technical and functional support for in vitro diagnostic solutions.
2. Close and continuous customer service in a hospital environment.
3. Identification of improvement opportunities and customer needs.
DESCRIPTION
At INYCOM – Nunsys Group, we are looking to hire a Medical Equipment Support Engineer to provide on-site service in a hospital located in Orihuela (Alicante).
The selected candidate will be responsible for the technical and functional support of in vitro diagnostic solutions, ensuring proper equipment operation and delivering close and continuous customer service.
Responsibilities
* Provide first-level technical support for medical equipment and laboratory solutions.
* Resolve and track technical incidents.
* Deliver functional and clinical application support in a hospital environment.
* Monitor performance, usage, and stability of installed solutions.
* Coordinate activities and act as the direct point of contact with the customer.
* Ensure correct use and adaptation of implemented systems.
* Identify improvement opportunities and customer needs.
* Enhance customer satisfaction and trust through proactive service.
REQUIREMENTS
Requirements
* Degree in Biomedical Engineering or related field.
* Prior experience in healthcare, hospital, or laboratory settings.
* Interest in technical support and clinical applications.
* Communication skills and customer orientation.
* Experience with in vitro diagnostic equipment is desirable.