Description
**Description:**
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At **BLUESEA Hotels**, we make traveling easy, accessible, and hassle-free. We are a hotel group specializing in vacation tourism, headquartered in Palma de Mallorca, with a presence in Spain’s most iconic destinations: the Balearic Islands, the Canary Islands, the Costa del Sol, the Costa Brava, Valencia, the Costa de Almería, Cádiz, the Costa de la Luz, the Rías Baixas, Cantabria, Madrid, and Marrakech.
We strive to continuously evolve so that every guest stay is better than the last, committing to cutting-edge, flexible, and responsible management.
We are currently expanding our team and seeking to hire a Sector Manager for the Food & Beverage Department. The primary mission of this role is to organize, coordinate, and supervise a specific area or sector of the dining room service, ensuring excellent customer service and compliance with the company’s established quality and service standards.
**Responsibilities:**
* Organize and supervise service in the assigned sector (restaurant, buffet, terrace, bar, or other points of sale).
* Coordinate and assign tasks to waitstaff and support personnel within the sector.
* Supervise customer service, ensuring professional and efficient delivery.
* Resolve incidents, complaints, or customer requests within the sector.
* Ensure proper setup and breakdown of tables and service areas.
* Coordinate with the Head Waiter and Assistant Head Waiter to ensure smooth service operations.
* Collaborate with the kitchen department to guarantee service flow and timing.
* Uphold quality, image, and service protocol standards.
* Supervise compliance with hygiene, food safety, and occupational risk prevention regulations.
* Support training and performance monitoring of direct reports.
**Requirements:**
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* Prior experience as a Sector Manager, Rank Manager, or Waiter/Waitress with supervisory responsibilities.
* Knowledge of dining room operations and customer service in high-volume settings.
* Strong organizational and team coordination skills.
* Familiarity with hygiene and food safety regulations.
* Advanced level of English.
* German language skills are an advantage.
**We Offer:**
* Joining a solid and growing hotel chain.
* A positive work environment.
* Professional training and development.