Description
Overview:
You stand out personally when entering one of our stores. You love talking about and collecting sportswear and athletic footwear. You always know the latest models and enjoy sharing your enthusiasm with customers. Starting natural, friendly conversations comes easily to you, adapting to different types of customers and resolving issues with a smile. You enjoy working as part of a team while improving your individual skills in the retail area. Your success in this role will be measured by personal and productivity goals, as well as your ability to deliver an exceptional in-store experience for every customer.
Responsibilities:
* Ensure high levels of customer satisfaction by knowing all products offered and collaborating with coworkers to deliver outstanding sales service
* Deliver sales, an excellent customer experience, and meet operational expectations
* Maintain personal and productivity goals
* Connect with all customers by asking open-ended questions to assess their needs
* Ability to learn and share product knowledge and trends to align with customer needs
* Stay informed and knowledgeable about all products, and keep up-to-date with current or upcoming trends and products
* Contribute to a positive and inclusive work environment
Qualifications:
* Zero to three years of retail experience
* Feel personally confident and comfortable engaging with customers to deliver a better experience
* Motivated to achieve outstanding results through personal enthusiasm for interacting with customers and sporting goods
* Initiate tasks or activities without supervision
* Flexible availability, including evenings, weekends, and holidays