Description
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Explore your next opportunity with a company on the Fortune Global 500 list. Discover innovative possibilities, embrace our enriching culture, and collaborate with talented teams that help you grow every day. We know what it takes to drive UPS into tomorrow: people with an extraordinary blend of skill and passion. If you possess the qualities and drive to lead teams, positions are ready to nurture your skills and take you to the next level.
**Job Description:**
We are seeking a person who can help us improve our services and customer satisfaction by performing administrative tasks. You could be part of the team. Do you enjoy working in a dynamic and stimulating work environment, with new challenges to solve every day? Do you consider yourself adept at handling complex situations and meeting established deadlines?
Do these traits resonate with you? Send us your application!
**What would your day-to-day look like?**
* Assist in preparing Customs Declarations, updating data, and other daily administrative tasks as they arise
* Process customs documents with official agencies
* Interact with both internal and external customers via phone or email, minimum proficiency in two languages: Spanish and English
* Handle customer calls regarding shipment clearance information or their questions about customs procedures
* Collaborate with other departments within the company—primarily Billing and Operations—to deliver high-quality service to customers
* Work collaboratively with colleagues at your site to achieve company objectives, delivering the best possible worldwide shipping service while ensuring compliance with customs regulations
* In summary: You are proactive and organized! You know how to make a difference in your area!
**What do we offer?**
* Competitive salary
* Ongoing training
**What do we expect from you?**
* Vocational training qualification is mandatory (a completed or ongoing university degree will be valued)
* A proactive attitude, flexibility, and strong organizational skills are required
* Prior experience in a similar role is desirable
* Intermediate level of English is mandatory
* Communication skills
* Basic user-level computer literacy is required
* Knowledge of International Trade is desirable
* Availability to work the following schedule: 2:00 PM – 10:00 PM (Monday – Friday)
**How we recruit**
At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment of individuals—including selection, training, promotion, and compensation—based on merit, experience, and other job-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.