Description
Job Summary:
We are seeking a Customer Service professional to provide assistance, handle inquiries, and contribute to a positive customer experience through clear and efficient communication.
Key Highlights:
1. Previous experience in customer service (desirable)
2. Stable contract and full-time working hours
3. Initial training and professional development
We are looking for a **Customer Service** professional to join our team. The selected candidate will be responsible for assisting customers, handling inquiries, and contributing to a positive experience through clear and efficient communication.
If you enjoy helping people, resolving situations, and working in a dynamic environment, we would love to meet you.
Responsibilities
* Handle customer inquiries via telephone, email, and other communication channels
* Provide information about products, services, and internal processes
* Resolve incidents and follow up until proper resolution is achieved
* Update records and documentation related to customer interactions
* Collaborate with other departments to ensure efficient service delivery
* Maintain high standards of quality and service
Requirements
* Previous experience in customer service or similar roles (desirable)
* Excellent verbal and written communication skills
* Ability to work in an organized, solution-oriented manner
* Basic knowledge of computer tools and Microsoft Office
* Positive, professional, and customer-oriented attitude
* Ability to manage multiple tasks simultaneously
We Offer
* Stable contract
* Full-time working hours
* Initial training and continuous support
* Opportunities for professional development
* Collaborative work environment
* Join a growing company
Salary: €20,000.00\-€25,000.00 per month
Benefits:
* Social events on Fridays
Work Location: Periodic travel