ASSISTANT MANAGER

Description

We are a Spanish fashion brand founded in 2011\. We operate across Wholesale, Online, and Retail channels, with over 60 owned stores located along the sunniest coasts of the Mediterranean. Inspired by coastlines, islands, and landscapes, our spaces are carefully designed to deliver a personalized shopping experience. We design on-trend products so our customers can disconnect from routine and immerse themselves in paradise. We believe summer is an attitude—a mindset focused on pleasure and enjoying life’s little things. At Koala Bay, we are immersed in an exciting and challenging expansion project, and for this, we need people like you—eager to contribute knowledge, experience, enthusiasm, passion, and “a sunny attitude.” Koala Bay is deeply committed to equality and inclusion, ensuring all applications received are treated fairly. We seek to welcome an Assistant Manager to our team. **Job Mission** Be responsible for leading one of our stores, ensuring every space embodies the Koala Bay essence: * Leading and developing committed, results-oriented teams * Driving a close, attentive, and distinctive customer experience * Managing daily operations with a focus on efficiency and excellence * Analyzing business performance to make decisions that boost sales * Connecting team, product, and brand culture **General Responsibilities** * Leadership, motivation, and management of the store team * Scheduling shifts, work rosters, and workload distribution * Supervising customer experience and personalized service * Implementing and maintaining visual merchandising standards * Monitoring and analyzing KPIs (sales, conversion rate, UPT, TM, productivity) * Training, mentoring, and developing the team * Coordinating with other departments to ensure smooth operations **Required Profile** * Experience as Assistant/Store Manager or Store Head in fashion retail * Experience in team management and operational leadership * Sensitivity toward product, visual merchandising, and customer experience * Results orientation and analytical capability * Willingness to relocate geographically * English proficiency **Technical Competencies** * Knowledge and application of retail KPIs (TM, UPT, conversion, productivity) * Store operational planning * Team and shift management * Fashion industry knowledge (valued but not mandatory) **Personal Competencies** * Approachable leadership and ability to motivate teams * Strong results orientation * Dynamism and adaptability to changing environments * Communication skills * Proactivity and problem-solving ability **Conditions** * Join a genuine expansion project offering professional growth opportunities * A dynamic, creative, and customer-focused environment * A close-knit culture that values initiative and personal contribution * Compensation will be determined based on: + Relevant experience in the role + Technical competencies + Management responsibilities If you meet these criteria, we’re eager to meet you!