DESCRIPTION We are seeking an **Administrative Assistant** to join the team of a company located in **Lleida**. The selected candidate will primarily handle **telephone customer service and administrative tasks**, delivering professional, approachable, and customer satisfaction-oriented support. ### **Main Responsibilities:** * Answer and manage incoming and outgoing customer calls. * Address inquiries and handle incidents, ensuring proper service delivery and follow-up. * Organize and schedule calls. * Register, update, and maintain information in the database. * Conduct explanations and webinars for customers when required. * Perform general administrative tasks. ### **Requirements:** * Prior experience in customer service or telesales will be valued. * Basic office software proficiency. * Ability to work independently and collaboratively within a team. * Strong communication skills and customer service orientation. * Organized, responsible individual with a proactive attitude. ### **We Offer:** * Permanent employment contract. * Working hours from Monday to Friday. * Opportunity to join a stable and growing company. * Dynamic and collaborative work environment. * Continuous training and access to new technologies. * Professional and personal development opportunities. * Implementation of the company’s equality plan. * Health insurance with special conditions and reduced rates for employees. **Specialization:** Customer service and telephone-based administrative management. REQUIREMENTS * Prior experience in customer service or telesales will be valued. * Basic office software proficiency. * Ability to work independently and collaboratively within a team. * Strong communication skills and customer service orientation. * Organized, responsible individual with a proactive attitude.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
