Account Manager

Description

**Join our movement and champion gastronomic culture!** At TheFork, we believe the best things in life happen around a table. As Europe’s leading restaurant reservation platform, we connect the largest community of loyal diners with their favorite restaurants worldwide. Driven by innovation and a deep passion for the hospitality industry, we create unique dining experiences across 11 countries. We are part of the TripAdvisor Group and take pride in building a diverse, people-centric culture where values such as "respect", "responsibility" (*ownership*), "growth", and "better together" thrive. If you’re passionate about food, technology, and making a real impact, your seat at our table is reserved. Discover life at TheFork **What you’ll do:** * Make outbound calls to our existing clients to present business solutions, ensuring they generate significantly higher revenue with TheFork month after month. * Proactively engage our restaurant clients to improve their positioning strategy, revenue management, and online marketing. * Sell, cross-sell (*upsell*), and retain products and clients. * Your KPIs will be tied to the products sold and retained within your portfolio (this will be your primary focus!), driving adoption of TheFork tools so restaurants interact more with their customers, and increasing both the number and quality of restaurants participating in TheFork Festivals. **Who you are:** * Fluent Spanish (C2 level) and advanced English proficiency. * Experience as a Sales Account Manager, including presenting and selling promotions, offers, and flash sales. Experience in the hospitality sector is desirable. * Proven experience in high-volume outbound telesales (45–50 calls per day) and managing large client portfolios (500–800 accounts). * Strong commercial orientation and a hunter mindset, with skills in handling objections, closing deals, and results-driven execution. * Full commitment to sales targets, taking ownership of the entire sales process and its outcomes. * Excellent interpersonal skills and a solution-oriented mindset. Empathy to understand client needs and build *engagement* with hospitality business owners. * Agility in negotiation, creating urgency, and finalizing agreements. Commercial curiosity to offer tailored solutions and proactively exceed targets. **What we offer:** * An amazing team * Permanent contract (always a good thing in life) * + ️ Flexible work environment (2 remote workdays per week + up to 4 additional weeks of full remote flexibility during summer and December) * Competitive fixed salary and bonus * Restaurant vouchers for every working day (yes, we love trying our top restaurants) * International teams and a multicultural environment across 10 offices throughout Europe * Highly inclusive workplace * ‍️ Lifestyle benefits: reimbursements for expenses related to physical activity and leisure, family support, travel, etc. * Ongoing training and development programs * Free access to the Calm app to support your mental wellbeing wherever you are * Dedicated parental/maternity and caregiving leave policies (12 fully paid weeks) * + A dedicated program to help you achieve the best possible work-life balance * Fully company-covered health insurance ‍* Life and disability insurance at no cost to the employee * Spectacular offices featuring dining areas, coffee stations on every floor, and relaxation zones * Team-building events *All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.* *We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone \- regardless of ability, age, socio\-economic \& cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law \-has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.* *TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.* \#LI\-FF1