Account Manager - Direct Sales

Description

Job Summary: Ricoh is seeking a senior Account Manager to manage a mixed client portfolio in Palma, identifying needs and proposing printing, communication, and IT solutions. Key Highlights: 1. Join a global community that values inclusion and collaboration. 2. Support your professional growth with tools and resources. 3. Work in a flexible environment with recognition for strong performance. About Ricoh A global leader in digital services, recognized for innovation, sustainability, and a people-centered culture. We are positioned in Gartner’s Magic Quadrant, included in the “Global 100 Most Sustainable Companies”, and named one of the “World’s Best Employers 2025” by Forbes. At Ricoh, we believe people perform at their best when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact—while helping build a more sustainable future. **Find** **your** **place****.** **Transform** **your** **future****. Our purpose centers on understanding and improving how people work. By focusing on real workplace experiences, we help each person develop skills, reach potential, and do work that truly matters. **People transform when they love what they do** This belief lies at the heart of our promise—The Ricoh Promise. It guides how we select talent, support our people, and collaborate daily—creating an environment where you can grow, feel valued, and make a difference. When you join Ricoh, you’re encouraged to share ideas, question how things are done, and collaborate with others to build something better. If you seek a place where your voice is heard, your development is supported, and your work makes real impact, you’ll feel at home at Ricoh. What will you do day-to-day? As an **Account Manager** on our **Direct Sales team in Palma**, you will be a key driver of customer growth and satisfaction. Your responsibilities will include: * **Client Portfolio Management**: You will work with a mixed portfolio of clients and prospects in the Palma de Mallorca area (SMEs). * **Client Visits**: You will build strong, lasting relationships. * **Needs Assessment**: You will identify client needs and propose effective solutions. * **Product and Service Sales**: You will promote solutions from our portfolio—including printing solutions, communication services, and IT services. * **Service Quality**: You will ensure customer satisfaction and service quality—from technical and commercial proposals through to logistics. What can you bring to our team? We seek a **senior-level** candidate with experience in **direct sales**. While sector background is not decisive, experience in **B2B environments** and managing key stakeholders within organizations will be especially valued. It is important that the candidate has **local market knowledge** and is accustomed to working with companies in the Balearic Islands. * Reside in the province. * Specific education in computer science (valued). * Minimum 2 years’ commercial experience selling technology solutions. * Personal vehicle. * Intermediate English (valued). In return for your commitment… At Ricoh, we believe work should be meaningful, supported, and fulfilling. To this end, The Ricoh Promise defines your experience through four pillars shaping our culture. **Love to Connect** You will join a global community built on openness, inclusion, and genuine collaboration. Across teams, countries, and functions, you’ll find people who listen, engage, and support—helping you feel valued and be yourself every day. **Love to Grow** Your development truly matters to us. We support your professional growth by providing tools and resources to help you build skills and stay prepared for the future in an ever-changing environment. **Love to Give Back** Purpose is part of how we work. You’ll have opportunities to make a difference through volunteering initiatives, sustainability efforts, and community programs reflecting our values and commitment to positive impact. **Love to Succeed** At Ricoh, success is built together. You’ll work in a flexible environment, with wellbeing-focused resources and genuine recognition for outstanding work—through initiatives such as the Imagine. Change. Awards, where we celebrate individual achievements. We are committed to equal opportunity We believe diverse perspectives make us stronger. Therefore, our hiring decisions are based on competencies, experience, and potential—and we uphold a firm commitment to fair, inclusive processes. If you require any accommodation at any stage of the selection process, please let us know: we’d be delighted to support you in presenting your best self. **Ready to “Love what you do”? Apply now and help shape what’s next.** FUNCTION### **Sales** LOCATION### **Palma de Mallorca** CONTRACT TYPE### **RICOH Permanent Staff** CLOSING DATE### **03\-Jul\-2026**