**Who are we?** We are a Top Employer organisation with more than 20,000 people whose presence is in multiple countries and who share a common objective: to build a sustainable, multimodal and connected mobility. For 100 years we have mobilised people, we have put into motion the highest safety standards and excellence in everything that we do while caring for the environment and also the people who is part of the organisation. Innovation, diversity, sustainability and searching for new ways to perform is what moves us. We firmly believe that having a diverse and inclusive team is key to our success and to offer a quality service to our customers. If you want to join an organisation that values our differences, we are looking for you! **What will you learn on this journey?** During your internship, you will have the opportunity to develop yourself by carrying out the following tasks: * Providing advice, information and customer service for the Urban Transport Service and the León Bicycle Loan Service. * Managing travel vouchers at the León City Council office located on Calle San Agustín, as well as bicycle reservations, administrative tasks, and resolving any type of service incident. * Managing lost items and processing claims related to the services. * Managing and issuing Bonobús cards with special profiles, and monitoring the sale of transport cards. * Improving report preparation through monitoring and control of the new bicycle loan service contract. * Developing your time management and teamwork skills, ensuring projects start and progress according to scheduled timelines. **What do we offer you?** * Internship with remuneration of 750€/month, lasting 6 months with possibility of renewal. * Working hours: Monday to Thursday, 9:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 3:00 p.m. * Summer schedule: Monday to Friday, 8:00 a.m. to 3:00 p.m. (during July and August). * 1 remote workday per week. * Workplace: León City Council Customer Service Office (Calle San Agustín, León). **What do we need from you?** * Education related to the position: Bachelor’s degree or Vocational Training qualification in Administration, Public Management, Tourism, Commerce or similar field. * English level B2/C1 (desirable). * Proactive, collaborative person eager to contribute to the team. * Ability to work in a dynamic environment and assume responsibilities. * Intermediate knowledge of office software (Word, Excel, PowerPoint, etc.). * And above all — great enthusiasm for learning! **Our commitment to equal opportunities** At Alsa we promote diversity and equal opportunities. We are committed to creating an inclusive environment where each person, no matter their nationality, culture, gender, gender identity, age, sexual orientation, disability or any other personal condition, has the same opportunities that will allow them to develop their potential. That is why our hiring decisions are based on your profile, knowledge, experience and talent, because we value your passion for contributing and improving the future of sustainable mobility. In addition, we guarantee a fair and accessible hiring process. If you have a disability or need any adaptation during the hiring process or incorporation, please let us know. Continue your journey with us, want to hop in? **\#asfarasyouwant \#alsatalent**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
