**Additional Information** **Job Number**25177860 **Job Category**Sales \& Marketing **Location**The Ritz\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Perform general office tasks to support Sales and Marketing (e.g., filing, sending emails, transcribing information, sending faxes, photocopying). Prepare sales-related documents throughout the entire sales process (e.g., proposals, contracts, banquet orders for events). Promote awareness of the brand image both internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Utilize selling techniques that maximize revenue while maintaining current guest loyalty to Marriott. Enter, remove, reconcile, and verify information (e.g., commissions, initiatives, third parties) using sales-related software. Respond to guest inquiries regarding facility amenities and services (e.g., activity schedules, room rates and types, packages, promotions, entertainment, restaurants, special events). Serve as a point of contact for customers and communicate with them via phone and email to respond to their questions and requests. Comply with all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Greet and acknowledge all guests according to company standards; anticipate their service needs, address them, and express genuine appreciation. Communicate with others using clear and professional language, prepare and review written documents accurately and completely, and answer phones using proper protocols. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen and respond appropriately to concerns raised by fellow employees. Adhere to quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: Supervisory experience is not required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With over 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember for a long time, even after they have left. We aim to attract the best hospitality professionals in the world to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standards for exceptional and personalized luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's “Gold Standards” are fulfilled with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz\-Carlton has earned its reputation as the world’s leading luxury hotel brand. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Service Values, and Credo. Additionally, we promise to provide you the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.