Description
AZZ Guadacorte Campo de Gibraltar, a **** hotel, is seeking a **Maitre / Head of Restaurant** to join its restaurant and dining services team. In this role, you will be responsible for:
* Leading, organizing, and supervising all front-of-house operations, including events, banquets, restaurant service, terraces, and pool bar.
* Coordinating and leading the front-of-house team (waiters, assistants, front desk staff, etc.), ensuring service standards, internal training, and excellence in customer service.
* Managing reservations, coordinating with the kitchen, and handling logistics for event services.
* Supervising shifts, maintaining service quality, controlling front-of-house costs, and preparing reports and summaries for management.
* Ensuring an optimal customer experience year-round, for both leisure travelers and corporate clients or event attendees.
**Requirements:**
* Minimum 3–5 years’ experience as a Maitre, Head of Restaurant, or similar position, preferably in a 4-star hotel.
* Excellent leadership and customer service skills.
* Strong organizational, planning, and proactive problem anticipation abilities.
* Knowledge of event management, service standards, and coordination with other hotel departments (kitchen, front desk, maintenance).
* Availability to work rotating shifts, weekends, and public holidays.
* Professional appearance, proactive attitude, and attention to detail.
Employment type: Full-time, Permanent contract
Work location: On-site