Madrid Operations Coordinator

Description

### Job Mission: ### Coordinate and support operational management safely and efficiently, working within clear guidelines to help achieve defined outcomes for the site and customers. ### Key Responsibilities ### Lead and coordinate the assigned team of operators, ensuring proper performance while maintaining required standards in safety, motivation, and commitment. ### Coordinate daily performance, including achievement of KPIs agreed with customers as well as internal KPIs (e.g., safety, operations, etc.). ### Provide necessary recommendations to ensure correct operational performance. ### Advise team members to improve performance. ### Provide operational results information to the team. ### Execute and coordinate compliance with processes, up-to-date work instructions, standardized procedures, and related forms to achieve intended results. ### Support the customer, internal audits, and regulatory operational audits as required, and assist in implementing agreed action plans. ### Support the team in following safety regulations and help reduce or eliminate health- and operation-related risks. ### Conduct basic on-site investigations of workplace incidents and promptly report non-compliance issues regarding safety regulations and procedures. ### Required Profile ### Minimum three years’ experience as an Operations Coordinator in a multinational company. ### * Medium/advanced degree and/or vocational training preferred * Planning, decision-making, and problem-solving * Communication, impact, and influence * Advanced English proficiency preferred ***DHL Group is committed to equal opportunities and rejects any form of discrimination. Staff selection criteria at DHL Group are based on qualifications, performance, skills, and experience.***