Field Service Technician

Description

Job Summary: We are seeking an experienced Field Service Engineer in Madrid to join a global team, performing technical service activities and collaborating with customers on-site. Key Highlights: 1. You will be part of a global service team. 2. You will work with intelligent and pioneering technologies. 3. You will receive training and have access to the necessary tools. Full-time **Company Description** ----------------------------- TOMRA Food is a multinational organization and leading provider of integrated sensor-based sorting, peeling, and post-harvest solutions for the food industry. For over 50 years, transforming global food production to maximize food safety and minimize food loss—ensuring that “Every Resource Counts™”—has been our core strength. At TOMRA, we want people to innovate, show passion for their work, and take responsibility. We foster freedom to innovate and take risks that lead to breakthroughs challenging the status quo. We value passion focused on and committed to success. We believe in a responsible and safe mindset that cares for our customers, products, and colleagues. **Job Description** -------------------------- Our local TOMRA office is located in Valencia, and we are always looking for motivated individuals who want to join our organization. We are currently seeking an experienced Service Engineer residing in Madrid or its surrounding areas. As a Field Service Engineer, you will be part of a global service team and report to the Field Service Coordinator. You will maintain a “safety first” mindset in your daily work, both at the company and at our customers’ facilities. **Your responsibilities will include:** * Performing on-site technical service activities, including commissioning, operation, testing, integration, optimization, and maintenance of equipment. * Carrying out all mechanical, electrical, electronic, and optical adjustments and configurations. * Collaborating with customers on-site and providing advisory support to help them achieve maximum performance and reduce food waste. * Working with intelligent and pioneering technologies. * Acting as a TOMRA ambassador. * Receiving training and having access to the required knowledge and tools. **Requirements** -------------- * More than 5 years of experience in field service or customer support. * Practical knowledge of basic analog and digital circuits, power supply circuits, and PLC circuits: **mandatory.** * Fluency in Spanish and good command of English: **mandatory.** * You are attracted to the idea of traveling at least 80% of the time and possess a high degree of flexibility (including holidays and weekends). * Ability to read schematics. * Skills in technical problem-solving, incident resolution, and follow-up. * You enjoy interacting with customers, learning about their feedback and challenges, both locally and across other countries and cultures. * You are passionate about engineering. * Valid driver’s license with a good driving record. **Additional Information** ------------------------- **Benefits and Perks:** * Provision of work equipment, including a laptop and a mobile phone plan. * Bonus of up to 10% of your annual gross salary. * Company vehicle and fuel card for personal and private use, in accordance with the company vehicle policy. * Enhanced life insurance: EUR 150,000 in case of death or permanent disability. * Enrollment in private health insurance at a reduced rate. * Continuous and on-the-job training. * Hybrid working policy. * Annual vacation: 29 calendar days, per the collective agreement. **How to Apply** If this profile resonates with you, we would love to meet you! All applications will be treated with the strictest confidentiality. TOMRA is proud to be an equal opportunity employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marital and civil union status, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be provided upon request by candidates participating in all aspects of the selection process.