We are looking for a person for the position of **Spa Reception Manager**, with a positive attitude, strong organizational skills, and a genuine commitment to customer service. This role is fundamental, as you will be the first impression our customers receive upon entering the spa. Your mission will be to ensure an **exceptional experience from welcome to farewell**, combining empathy, professionalism, and sensitivity toward the world of wellness. Responsibilities: * Greet and assist customers * Manage phone calls, emails, and reservations through our system. * Advise on available treatments, tailoring them to each customer's needs. * Promote the sale of services and gift vouchers. * Maintain the reception area clean, organized, and aligned with the spa's aesthetic. * Support the team in organizing the appointment schedule. * Manage center inventory. Requirements: * Prior experience in reception or customer service. * Commercial profile and sales orientation. * Professional appearance, clear communication, and a solution-oriented attitude. * Ability to work collaboratively in a dynamic environment. * Availability to work Monday through Saturday. Benefits: * Flexible working hours Experience: * Reception: 1 year (Preferred) Work location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
