Bar Manager

Description

Position Summary: Responsible for overseeing daily bar/lounge operations and staff, with a focus on guest satisfaction and regulatory compliance. Key Points: 1. Leadership in bar/lounge operations 2. Ensuring exceptional guest service 3. Human resources management **Additional Information** **Job Number**26046572 **Job Category**Food and Beverage \& Culinary **Location**W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain, 7840 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **ABOUT THE PROPERTY** The luxurious beachfront W Ibiza stands stylishly on the palm-fringed sandy shore of Santa Eulalia. Located on the island’s east coast—just a 20-minute drive from Ibiza Town, the island’s third-largest municipality—it offers a unique blend of relaxed island living and cosmopolitan energy. As one of Ibiza’s most luxurious hotels, it is an exclusive boho\-chic seaside resort featuring distinctive design inspired by the island’s essence and hippie heritage. Designed to channel energy toward the horizon, the Mediterranean spirit is reflected in each of its 154 rooms and suites. Culinary excellence is central, with Yellow Fish restaurant showcasing the finest local flavors and STEPS serving award-winning gourmet pizzas. Iconic dining venues such as W Lounge and Wet Deck further elevate the culinary experience with an international cuisine selection. The property features two spacious, bright meeting rooms, plus wellness facilities including Away® Spa, the FIT® fitness center, and GLOW—a private, adults-only rooftop pool offering 360-degree panoramic views. To enhance the guest experience, the Whatever/Whenever® service ensures every request is fulfilled with impeccable efficiency. **ABOUT THE BRAND** W Hotels’ mission is to Ignite Curiosity and Expand Worlds. We are a place to experience life. We’re here to open doors—and minds. We are constantly inspired by new people and new experiences. A connected, can-do spirit lies at our core—and has earned us global recognition for redefining luxury standards worldwide. Whatever/Whenever is our service culture and philosophy that brings our guests’ passions to life. If you’re original, innovative, and always looking ahead to what’s possible, welcome to W Hotels. By joining W Hotels, you become part of Marriott International’s portfolio of brands. You’ll be where you can do your best work, begin your purpose, belong to an incredible global team, and become the best version of yourself. **POSITION SUMMARY** Responsible for daily shift operations in the bar/lounge and supervision of staff. This position supports lounge promotion, menu planning, maintenance of standards, assists the food & beverage team during peak hours, and manages the property’s beverage inventory and alcohol controls. Strives to ensure both guest and employee satisfaction while maintaining the operational budget. Responsible for professionally and consistently enforcing all legal obligations. Identifies training needs to achieve goals and subsequently implements the plan. Reinforces the food & beverage/kitchen team by supporting other outlets as needed. **CANDIDATE PROFILE** **Education and Experience*** High school diploma or equivalent (GED); 4 years of experience in food and beverage, culinary, or related professional field. OR * Two-year college degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related field; 2 years of experience in food and beverage, culinary, or related professional field. **KEY RESPONSIBILITIES** **Bar/Lounge Operations Management*** Implements agreed-upon beverage policies and procedures across the property. * Manages compliance with all local, regional, and national beverage and alcohol regulations. * Understands beverage control—including available stock, perpetual inventory, bar minimum levels, portion control, cost control, beverage sales potential, sales mix analysis, receipts and disbursements, food standards, and period-end inventory. * Supervises compliance with all alcoholic beverage control policies and procedures. * Attends pre- and post-event meetings to understand group requirements. * Understands budgets, operating statements, and payroll reports to support departmental financial management. * Participates in managing controllable department expenses to meet or exceed budgeted targets. * Manages to meet or exceed established targets. * Ensures compliance with all bar/lounge policies, standards, and procedures. * Maintains food handling and hygiene standards. * Manages inventories according to budget and business volume. * Supports menu and promotion development as needed. **Bar/Lounge Team Leadership*** Trains staff on alcoholic beverage control policies and procedures. * Monitors staffing levels to ensure operational, guest service, and financial objectives are met. * Ensures employees understand expectations and parameters. * Communicates key information to the bar/lounge team regarding each event. **Ensuring Exceptional Guest Service*** Delivers excellent guest service. * Interacts with guests to gather feedback on product quality and service level. * Responds effectively to guest issues and complaints. * Trains team to deliver outstanding service. * Reinforces guest satisfaction in all departmental meetings and promotes continuous improvement. * Provides individual feedback to improve service performance. * Reviews guest feedback and satisfaction results with the team. **Human Resources Management*** Supports onboarding and initial training programs so new employees can perform their roles effectively. * Participates in developing and implementing corrective action plans. *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite fusion of cultures, talents, and experiences of our associates. We commit to non-discrimination based on disability, veteran status, or other characteristics protected under applicable law.* W Hotels’ mission is to ignite curiosity and expand worlds. We are a place to enjoy life. We’re here to open doors—and minds. We are constantly inspired by new faces and new experiences. Our core is a harmonious, ready-for-anything spirit that has made us famous for reinventing luxury standards worldwide. The Whatever/Whenever service is our culture and service philosophy that brings guests’ passions to life. If you’re original, innovative, and always looking ahead to future possibilities, welcome to W Hotels. By joining W Hotels, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self.