**Telephone Commercial Manager — Energy Transition Sector (Balearic Islands)** We are looking to hire a professional focused on telephone lead management within a growing project in the energy transition sector in the Balearic Islands. **About the position** The main responsibility is **telephone management of qualified leads** — individuals who have voluntarily requested information through our channels — with the objective of scheduling commercial visits. We seek someone capable of consistently and professionally handling a high volume of calls. Over time, the role incorporates additional coordination responsibilities: lead tracking, documentation support for the sales team, performance reporting, and collaboration in improving internal processes supported by AI tools. **Key responsibilities:** * Telephone lead management and scheduling of commercial appointments * Customer prospect engagement and follow-up via WhatsApp * Documentation and administrative support to the sales team * Periodic reporting of results and KPIs * Progressive involvement in optimizing internal processes with AI support **Requirements:** * 1\-3 years of experience in customer service, sales support, or commercial administration * Fluent English, both spoken and written (mandatory requirement; a significant portion of our client portfolio consists of foreign residents) * Demonstrated ability to sustain high-volume telephone work * Organized, solution-oriented, and results-driven profile * Preferred: CRM experience, Excel proficiency, interest in AI tools **We offer:** * Compensation: €19,000\-€22,000 gross/year \+ performance-based variable pay * Comprehensive initial training * Integration into an expanding project, with career progression toward coordination roles based on performance Interested candidates may send their CV to rrhh@efiwatt.com or apply via the link on this platform. Salary: €19,000.00\-€22,000.00 per year Benefits: * Free parking Languages: * English (Desirable) * Catalan (Desirable) Work location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
