Payroll Support Administrator III

Description

**Responsibilities** ------------- The Human Resources Administration Specialist is part of the international service center department and reports to the department head in the Netherlands. The primary objective is to oversee HR administration and support the Human Resources Shared Services Center (HRSC) on matters that cannot be handled centrally, providing key support services. This is your daily work. Collection, processing, and verification of all personnel data across the various systems in use: primarily SAP SuccessFactors and KRONOS. Document control when required, ensuring only valid, correctly completed documents are used, and that they are stored and submitted in the appropriate locations. Creation of employment contracts and all change-related documents (e.g., working hours, salary, job classification, contract extensions, etc.), ensuring correct dispatch, signature collection, and archiving of these documents. Supporting the HRSC in resolving inquiries, reviewing contracts, and accurately addressing employee payroll-related questions. Responding to more complex second-line queries via the ticketing system and, if necessary, by telephone. Document archiving. When required, supporting testing of new systems or changes to existing systems. First point of contact for HR Business Partners (HRBPs) and/or recruiters regarding country-specific matters. Supporting the Country Human Resources Director in problem resolution. Supporting management of relationships with public offices (e.g., Labor Inspections, Employment Centers, Mandatory Placements, etc.). Supporting management of activities related to external occupational health and safety services and coordinating mandatory health surveillance. Keeping internal instructions/policies up to date, ensuring changes are documented in the correct format and location. **What We Offer** ----------------- Permanent full-time contract Laptop and mobile phone 15% discount on promotional products in our stores Life insurance Remote work options Extensive training through our Action Academy Opportunity to work for a dynamic, international organization offering abundant growth opportunities **Requirements** -------------- University degree combined with at least one year of professional experience in the retail sector Proven experience in managing collective bargaining agreements. Proven experience in managing HR administration processes. Demonstrated knowledge of SAP \- SuccessFactors. Results-oriented mindset. Planning and organizational skills. Strong command of the English language