Description
Summary:
This customer service role focuses on mastering administrative management, handling clients, complaints, and post-sales, and enhancing employability in commercial and administrative departments.
Highlights:
1. Master administrative management in real business environments
2. Learn to manage clients, complaints, and post-sales
3. Improve employability in commercial and administrative departments
Company Information
Company
INTAC VIC, S.L.
Job Description
Position Vacant
**CUSTOMER SERVICE**
Location Vic
Region Osona
Number of Positions 1
Category Administrative
Department Customer Service
Working Hours Monday to Friday, from 2:45 PM to 7:00 PM
Salary Subsidized
Contract Type 100%. Subsidized by the Employment Service of Catalonia
Contract Duration March \- November
Description What will you achieve with this course?
- Master administrative management in real business environments
- Learn to manage clients, complaints, and after-sales services
- Improve your employability in commercial and administrative departments
- Obtain an official professional certification
Publication Date 16/03/2026
Requirements
Qualification Level 2 Professional Certification
Preferred Qualifications
Requirements This course is for you if:
- You are unemployed and wish to redirect your professional profile toward the administrative field
- You want to work in offices, reception, or customer service
- You seek practical training with real employment opportunities
- You need an official certification to enhance your CV
- You wish to train but lack financial resources to do so
Primarily aimed at unemployed individuals who have completed the first cycle of Secondary Education (ESO).
Mandatory Training Modules:
- Commercial Administrative Operations (140h)
- Office Software (168h)
- Data Entry (80h)
- Reception and Communication Techniques (80h)
- English for Administrative Management in Client Relations (80h)
- Archive Management (52h)
Other Requirements
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