Administrative Assistant (m/f/d)

Description

A company undergoing dynamic growth in the cleaning and services sector, we place service quality, human relationships, and responsiveness at the core of our priorities. To strengthen our back\-office, we are seeking a versatile administrative assistant with genuine client relationship sensitivity. **Your Role** As a true pillar of the back\-office, you will handle daily administrative management while actively contributing to monitoring our clients’ satisfaction. You serve as an essential link between field teams, management, and clients. **Your Schedule:** **Position 1:** * Monday to Friday, 6:00 AM to 3:00 PM (including remote work from 6:00 AM to 8:30 AM\), with a 1-hour break to be taken between 12:00 PM and 2:00 PM. * \+ Remote on-call duty for one weekend every four weeks\. **Position 2:** * Monday to Friday, 10:00 AM to 6:00 PM, with a 1-hour break to be taken between 12:00 PM and 2:00 PM, and remote work from 9:45 PM to 10:45 PM\. * \+ Remote on-call duty for one weekend every four weeks\. **Your Responsibilities:** Administration * Daily administrative management * Monitoring employee files and contractual documents * Updating tracking spreadsheets (schedules, absences, time records) * Administrative support to HR and operations departments Client Follow-up * Administrative interface with clients * Tracking client requests and forwarding them to relevant teams * Managing feedback, comments, and intervention requests * Contributing to maintaining high-quality client relationships * Participating in client satisfaction monitoring **Your Profile** * **Native French language proficiency REQUIRED** * Training or experience in administrative assistance * Proficiency with office software (Word, Excel, Outlook) * Organized, meticulous, and autonomous * Excellent interpersonal skills, strong service orientation, and discretion * Ability to manage multiple tasks simultaneously * Experience in the services or cleaning sector is an advantage **Your Compensation** * **Monthly net salary: €2,000 net, including one on-call weekend per month**. * A **salary review may be considered upon completion of the probationary period**, based on demonstrated competencies, autonomy, and work quality. **Why Join Us?** * A key position at the heart of the organization * A human-scale company * A collaborative working environment * Diverse and never monotonous responsibilities * A position with potential evolution into a permanent contract (CDI), offering real career progression opportunities depending on your engagement and skills. Employment Type: Full-time, Permanent Contract (CDI) Compensation: €2,000.00 – €2,300.00 per month Language: * French (Required) Work Location: On-site