Description
**Grupo AKI** is a leading company in the automotive sector in Spain, renowned for its expertise in distribution, after-sales services, and specialized solutions. With a robust network of official dealerships for brands such as KIA, MG, and Ebro. Additionally, our divisions Kettei and Texauto reinforce our commitment by providing spare parts and comprehensive technical solutions.
At **Grupo AKI**, we are seeking a **Service Advisor (After-Sales)** to join our team. We are looking for someone energetic, committed, and passionate about delivering exceptional customer service.
**Your main responsibilities will be:**
* Attending to and advising customers in the workshop, ensuring an excellent service experience.
* Coordinating vehicle repairs and maintenance with the technical team.
* Preparing estimates, tracking incidents, and managing timelines.
* Ensuring customer satisfaction on every visit.
**What we value:**
* Prior experience in after-sales or customer service within the automotive industry.
* Strong communication skills, empathy, and attention to detail.
* Organizational ability and teamwork skills.
* Basic knowledge of mechanics or workshop processes (preferred).
* Proficiency with DMS Quiter.
* Valid driver's license.
**What we offer:**
* The opportunity to join a solid and expanding group.
* A close-knit, collaborative environment with a spirit of continuous improvement.
* Opportunities for growth and ongoing training.
**Apply now and join our team!**
Salary: €22,000.00–€26,000.00 per year
Work location: On-site employment