Job Summary: We are seeking proactive talent eager to learn and join our Customer Service team, supporting account management, client relationships, and internal operations. Key Highlights: 1. In-depth learning in account management and client relationship 2. Active participation in strategy, research, and analysis 3. Professional development tailored to your profile and interests **If you’re looking for an internship where you’ll make photocopies or watch the clock, this is not the right place. If you want to dive headfirst into account management, speak directly with clients, and learn from the front lines, we need to talk.** At WAM, we don’t seek profiles to fetch coffee. We seek hungry, proactive, and eager-to-learn talent to join our Customer Service team. We want to teach you how accounts are managed from within — from daily client interaction to internal operations, working side-by-side with our Strategy and Paid Media teams. Your mission is to be a fundamental support point in the team’s day-to-day work. You’ll assist in task coordination, strategic documentation preparation, client communication, and delivery tracking to ensure all deliverables are flawless. **Your responsibilities:** Account Management and Internal Operations * Support daily account-related task management and organization with clients. * Coordinate with internal teams to ensure proper campaign tracking. * Monitor project timelines and deliverables. Strategy, Research, and Analysis * Actively participate in proposals, benchmarks, market research, and competitor analysis. * Help build effective presentations and planning documents. * Support interpretation of results and metrics for reporting. Client Relationship * Proactively participate in meetings — both internal and with clients. * Draft clear, visual summaries, reports, and presentations. **We grow with you, and we care for you:** * **Start Date:** Immediate — we’re looking for someone ready to get started. * **Working Hours:** Monday–Thursday, 9:00–18:00 (with one hour for lunch); Friday, 8:00–14:00 (40 hours/week). * **Study Support:** €800 gross per month. * **Hybrid Model:** Remote work on Thursdays and Fridays. On other days, work onsite at our offices near the Bernabéu Stadium. * **Special Days:** A paid day off on your birthday. * **Vacation Days:** Same number of vacation days as our full-time employees (prorated from your start date). * **Duration:** 6-month internship with real potential to transition into a permanent role. * **Professional Development:** A personalized development plan aligned with your profile and professional interests. * **Intensive Schedule:** Fridays until 3:00 PM; summer schedule (July and August). **Mandatory Requirements (What We Expect From You):** * **Education:** Studies in Advertising and Public Relations, Marketing, or related fields. * **Eligibility to sign a training internship agreement.** * **Communication Skills:** Excellent oral and written communication skills. Confidence when speaking with clients is essential. * **Analytical Mindset:** Ability to work with data and draw straightforward conclusions. * **Tools:** Basic proficiency in Excel and Google Workspace (Docs, Sheets, Slides). * **Languages:** Advanced level of English. * **Attitude:** Organizational ability, attention to detail, eagerness to learn, and strong teamwork orientation.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
