Project Manager

Description

Job Summary: Leads comprehensive support services related to rental housing and mortgage intermediation, coordinating teams and developing social support strategies. Key Highlights: 1. Opportunities for work-life balance 2. Participation in social innovation and digital transformation processes 3. Career and professional development opportunities **Workplace**: *Calle Hierro 23, Pamplona, 31007* **Program**: *Universal and comprehensive service for information, advice, and mediation regarding rental housing and mortgage intermediation* **Collective Agreement**: *Collective Agreement for the Social Action and Intervention Sector of Navarra* **Professional Group**: *2* **Working Hours**: *1612 hours per week, scheduled Monday through Friday* **Gross Monthly Salary**: *1999.47 € (14 payments) \+ 55.55 € (12 payments)* **Gross Annual Salary**: *27992.68 €* **Contract Type**: *Indefinite-term contract* **Start Date**: *Immediate* **Probation Period**: *4 months* **Hierarchical Reporting Line**: *Technical Manager of the Mediation and Coexistence Area.* **Functional Reporting Line**: *Manager of the Mediation and Coexistence Area and the Rights Area* **JOB MISSION** The Service aims to provide a comprehensive support service for rental housing and mortgage intermediation, centralizing all procedures and inquiries related to accessing and protecting the right to dignified housing for the population of the Chartered Community of Navarra. **FUNCTIONAL DESCRIPTION (NON-EXHAUSTIVE):** * Conduct liaison with the person designated by the Government of Navarra to oversee the Service. * Coordinate with various municipal social services, municipal housing services, and those of the Government of Navarra. * Serve as the responsible person for the professionals comprising the work team, including their organization and supervision. * Supervise the programming and planning of objectives and activities. * Support the creation of outreach events to present the Service and bring it closer to citizens. * Lead and supervise the Service’s dissemination plan. * Lead and facilitate institutional coordination and network-based collaboration. * Develop a training program focused on conflict resolution, mediation, empowerment, and social development. **BENEFITS**: * Part-time telework. * Opportunities for work-life balance. * Career and professional development opportunities. * Participation in social innovation, digital transformation, and agility initiatives. ### **Minimum Requirements** **ACADEMIC QUALIFICATIONS** * Degree in Social Sciences and/or Legal Sciences. **COMPLEMENTARY TRAINING** * University Expert Certification in Conflict Management and Mediation (350 hours). * Advanced proficiency in database management, digital case-tracking platforms, and telematic citizen service tools. * Advanced knowledge of Housing Law 12/2023, Foral Law on the Right to Housing 10/2010, and related regulations concerning rentals and protection of vulnerable tenants. **PROFESSIONAL EXPERIENCE** * Minimum 3 years’ experience managing teams. * Minimum 3 years’ experience supervising and monitoring projects. * Experience in social action projects within the housing sector. * Experience in mediation and negotiation, especially in conflicts arising from landlord-tenant or mortgage-related relationships. **OTHER REQUIREMENTS** * If holding a Social Work degree, registration with the professional association in the region is required. * If holding a Law degree, registration with the professional association in the region is required. **PREFERRED QUALIFICATIONS** * Experience with agile methodologies. * Knowledge of gender impact assessments. * Training in equality and/or gender issues. * Disability certificate indicating at least 33% disability. * Valid driver’s license and personal vehicle. * Familiarity with the local territory. **COMPETENCIES** * Rigor, efficiency, and quality. * Flexibility and adaptability to change. * Teamwork. * Empathy. * Organizational ability. * Proactive and problem-solving capacity. * Effective communication. * Negotiation skills. * Frustration tolerance