**Main responsibilities:** ·Handle incoming calls and make assigned daily calls (e.g., outbound calls or communication of contractual terms) ·Verify customer data and comply with GDPR requirements. ·Make calls to communicate contractual terms or medical assessments, obtain documentation for claims processing (e.g., review solvency/liquidity), and conduct service follow-ups, as assigned. ·Stay updated on operational changes and protocol updates. **What we offer:** \- Temporary contract. \- 30-hour weekly work schedule, Monday to Friday, either morning shift (9\-3 PM) or afternoon shift (3\-9 PM). \- Initial training, which is paid. **Minimum requirements:** \- Currently pursuing a university degree. \- Native or high-level proficiency in both Spanish and Catalan is mandatory. \- Customer service center (call center) experience is desirable. \- Proficiency in office software (Microsoft Office suite). \- Organized individual with strong communication skills and decision-making ability.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
