Cloud Engineer - M/H/NB

Description

Job Summary: We are seeking a Cloud Engineer to ensure the availability, security, and scalability of our cloud infrastructure, managing vendors and resolving incidents to deliver an optimal customer experience. Key Highlights: 1. Key role in cloud infrastructure, security, and service availability. 2. Opportunity for professional growth and development within a multinational company. 3. Inclusive and diverse work environment. Cegid is the European leader in **cloud-based business management solutions**, serving the financial (treasury, tax, ERP), human resources (payroll, talent management), CPA, retail, and enterprise sectors. In today’s rapidly evolving world, Cegid and its **5,000 employees** empower 750,000 customers to unlock their potential through innovative, purpose-driven business solutions. **Make more possible** is our mission. It reflects who we are, how and why we do what we do for our customers. As a result, we can confidently state that every day we shape the future—for our customers, for ourselves, and for the industries we serve. A future we have been defining for years alongside our employees—by inventing solutions that transform how people work, enabling sustainable performance. What will be your key objectives as a Cloud Engineer? You will serve as the bridge between our infrastructure, security, and service availability requirements and the technical capabilities of our managed cloud provider. Your mission will be to ensure our platforms operate optimally, securely, and scalably—resolving complex issues and guaranteeing an exceptional experience for our customers. As a Cloud Engineer, you will: * Ensure cloud infrastructure availability and stability by performing both proactive and reactive activities to guarantee reliable service. * Efficiently manage the cloud provider, supervising their activities, planning tasks, and ensuring compliance with defined service standards. * Plan and execute Change Management, avoiding technical debt, keeping systems up to date, and managing out-of-hours changes when required. * Prevent and resolve incidents, acting autonomously to resolve them within defined timeframes and maximizing customer satisfaction. * Ensure proper sizing and security of the infrastructure, applying Security Department guidelines and monitoring cloud capacity. * Collaborate with teams and other departments, adhering to internal processes, contributing to a positive work climate, and ensuring smooth communication. * **Solid technical experience in Cloud, Networking, and Systems**, with knowledge of VPNs, firewalls, F5 load balancers, and administration of Windows and Linux environments. * **Competence in cloud services and monitoring**, including troubleshooting, scalability, basic automation (scripts), and understanding of distributed architectures. * **Security knowledge**, applying best practices, access control, hardening, and alignment with Security Department guidelines. * **Management and coordination capability**, essential for supervising the managed cloud provider and ensuring correct execution of all tasks. * **Strong interpersonal skills**, with high communication ability, collaboration aptitude, and teamwork experience in multidisciplinary technical environments. * **C1-level English** to interact with international teams and customers; **French is desirable** to collaborate with French-speaking customers. **Occasional availability outside standard working hours is required to address critical incidents.** Beyond business skills, we seek talented professionals eager to demonstrate and explore their potential—opening new possibilities with us. It is your curiosity, team spirit, and commitment that will make the difference. Our Commitment At Cegid, the **diversity of our talent** is a valuable asset we cherish, recruiting based on **skills** and **potential** to learn and grow with us. We offer a professional environment where each individual can fully develop and express their uniqueness in a free and safe setting. Our commitment rests on **three fundamental pillars**: gender **equality**, inclusion of people with disabilities, and representation of **all forms of diversity**. Our Benefits > Job stability > Attractive **salary plan** > Smart Work arrangement: **Flexibility** in working hours and option to work remotely > Support for balancing personal and professional life > Opportunity for growth within a multinational company offering an excellent **work environment** > Tailored career path and **training** aligned with your profile and professional development > Summer shortened working hours > Diverse workplace: We champion diversity, **equality, and inclusion** > **Referral** Program > Internal **mobility** > Additional social benefits