Leads Manager Carplus - Parla

Description

### **Welcome to Caetano's selection process!** ### **Are you obsessed with digital conversion, response speed, and turning website users into real customers?** At **Caetano**, the largest official dealership group on the Iberian Peninsula, we continue growing. We are seeking a **Leads Manager** to promptly receive, filter, and distribute digital customer contacts interested in our vehicles. * **Official Dealership: Carplus** * **Location: Parla, Madrid** If you are quick, organized, possess digital sales skills, and focus on the sales pipeline… this is your opportunity! **Your responsibilities as Leads Manager will include:** * Managing information requests (Leads) with top priority, timely qualifying potential customers’ needs. * Converting leads into sales visits. * Reporting all activities (calls, actions, leads, etc.) in the company’s CRM. * Supporting sales advisors. * Driving special sales campaigns. * Ensuring brand-established standards. * Guaranteeing the highest level of customer satisfaction. * Preparing statistics and lead return analysis. **What are we looking for in you?** * Required education: Higher Vocational Training Cycle or equivalent in Sales, Marketing, PR, Telemarketing, or related fields. * Proven prior experience of at least 2 years performing the duties of this role. * Proficiency in computer tools (Microsoft Office suite) and database management. * Communication skills: active listening, empathy, clarity, and ability to handle complex situations. * English proficiency at B2 level or higher. * Knowledge of additional languages will be valued. **What do we offer?** * Permanent position within a prestigious international group: Salvador Caetano Group (with over 1,950 employees in Spain and more than 9\.500 employees across other countries). * Attractive compensation package (fixed \+ variable salary). * Professional growth opportunities. * Fully flexible compensation plan covering restaurant vouchers, childcare, and family health insurance. * Gaining a global perspective through cross-functional, digital, and continuous improvement projects. * Working for a market-leading brand. * Being part of a solid, secure, and innovative company. * Talent-oriented culture focused on people and grounded in our values: Entrepreneurship, Commitment, Trust, Adaptability, and Cooperation. * Daily challenges based on the agile methodology: Kaizen **At Caetano, we shape the future of mobility alongside a changing world.** **Join us!**