Hotel Receptionist

Description

**Join the ibis budget Valencia Centro Puerto team!** Do you enjoy interacting with people, learning new things, and working in a dynamic environment where every day is different? Then we want to meet you! At *ibis budget Valencia Centro Puerto*, we are looking for proactive individuals eager to grow and become part of a close-knit, fun, and professional team. It doesn’t matter who you are—it’s about the energy, enthusiasm to learn, and commitment you bring. *Expected start date: 13/07/2026* Full-time \| Permanent contract \| Rotating shifts (morning/breakfast/afternoon/night) **Responsibilities** * Customer service: handling phone calls, emails, and in-person interactions. Implementing initiatives to deliver personalized guest experiences and providing tourist information * Check-in / Check-out * Managing reservations, cancellations, and billing * Resolving incidents and complaints * Daily closing and accounting closure * Setting up breakfast **Requirements** * Full availability for rotating shifts, weekends, and holidays * Prior experience in the hospitality sector will be valued * Languages * Experience with PMS Opera Cloud (valued) * Versatility, empathy, teamwork, stress resilience, and autonomy **Benefits** * Becoming part of a unique team * Joining a growing company offering opportunities to develop your talent and advance professionally anywhere in the world * Continuous learning * Discount card granting reduced rates at all Accor hotels worldwide * Complimentary stay vouchers for Accor brand hotels * Company meals, uniform, and transportation allowance * Pro-rated extra pay * Salary according to collective agreement: €1,100 – €1,350 / month Job type: Full-time, Permanent contract Work location: On-site employment