Receptionist-Administrative

Description

What will be your main responsibilities? * **Customer service:** Greet players with a smile, resolve inquiries, and welcome them to the club. * **Reservation and court management:** Monitor the court schedule, handle cancellations and changes via our management software/app. * **Cash handling and payments:** Manage front-desk payments (cash and card) and perform cash reconciliation at the end of each shift. * **Phone and WhatsApp support:** Respond to calls and messages from members and customers. * **Shop / Pro\-Shop:** Direct sale of sports equipment, racket rentals, and basic stock management. * **Maintaining order:** Keep the reception and shop area clean, organized, and welcoming. What are we looking for in you? (Requirements) * **Experience:** At least 1 year in customer service, reception, or retail (experience in sports facilities or the padel world is highly valued). * **Digital skills:** Proficient use of computer tools (Microsoft suite) and social media. * **Interpersonal skills:** Excellent interpersonal communication, empathy, friendliness, and strong verbal communication. * **Availability:** Flexibility to work rotating shifts and occasional Saturday mornings. * **Preferred qualifications:** Passion for padel or racket sports, basic knowledge of the rules, and residence near Cornellà. What do we offer? * **Contract:** **Indefinite term and full-time**. * **Schedule:** **Morning and afternoon shifts**. * **Salary:** According to the applicable collective bargaining agreement. * **Work environment:** A dynamic, youthful, healthy, and friendly sports-oriented workplace. Salary: €14\.652,00\-€26\.922,58 per year Work location: On-site employment