We are looking for a person for the reception and customer service area at a holiday resort in Oropesa del Mar, Castellón. The main responsibilities include managing guest arrivals and departures, addressing their inquiries, and providing prompt solutions to any issues. Additionally, the role involves providing information about hotel services and local activities, handling reservations and payments, and coordinating communication among different departments to ensure high-quality service. Furthermore, the position includes supporting initiatives aimed at customer satisfaction and loyalty, collecting guest feedback and suggestions. A background in tourism, hospitality, or customer service is required, along with prior experience in hotel reception or similar roles. A medium or advanced level of English is mandatory; knowledge of other languages is considered an asset. Candidates should possess strong communication skills, organizational ability, problem-solving capability, and teamwork spirit. Experience in holiday environments and proficiency in hotel management software are also valued. This position offers a permanent discontinuous full-time contract, with access to Payflow and benefits in VIP District. Continuous training and real opportunities for professional development are provided within a dynamic and pleasant work environment, as part of a growing hotel project.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
