Graduate Program - IT Retail Technology

Description

Brand No specific Brand City Barcelona Work area Sales Job type Graduate **The opportunity** ------------------ **Role:** **Graduate Program \- IT** **Retail Technology** Are you passionate about technology, fashion, and luxury digital experiences? At Puig, we are looking for young talent to join our global tech team. Start your career in an inspiring and innovative environment! **Location** **:** Barcelona, Spain. **Type: Full\-time Internship (Graduate Program)** **Mission** Are you passionate about fashion and fragrances? Do you want to be part of a dynamic team working with luxury brands worldwide? We are looking for a motivated **Graduate Program \- IT** **Retail Technology** at Puig group level. The candidate will be part of the Global Retail \& Digital Content Technology team whose main goal is to leverage exceptional omnichannel customer experiences by defining and providing innovative technologies while empowering **Your challenges** ------------- **Key Responsibilities** Overall support in the management of digital solutions to support and improve efficiency of retail execution and staff management including: * Manage incidents using platforms like ServiceNow and JIRA: from ticket creation to resolution, helping users, IT teams, and development partners. * Test new features and validate data to guarantee smooth system integrations. * Participate in defining functional requirements, ensuring feasibility and user adoption. * Prepare technical documentation and training materials to ensure solution continuity. * Provide day\-to\-day support for digital solutions that enhance retail execution. * Collaborate with technology partners and internal stakeholders using agile methodologies. **We would love to meet you if you have** -------------------------------------- **Knowledge (Technical Skills)** * Understanding of web applications, databases, and basic programming concepts. * Familiarity with cloud infrastructure. * Experience or interest in agile working methods and ticketing tools such as ServiceNow and JIRA. * Experience or interest in Retail and SAP technologies. **Soft Skills** * Strong team spirit and relationship\-building mindset. * Proactive, hands\-on attitude. * Excellent communication and writing skills. **Education** Computer Engineering/Telecommunications University degree or equivalent experience required. Master's degree from leading engineering or business school will be a plus. **Languages** Spanish and English professional proficiency. **Core Competencies** Passion for technology, fashion, and consumer experiences. Highly organized and disciplined, with proven multi\-tasking ability. Strong analytical mind with process orientation. Team and action oriented. Able to work in a fast\-paced environment, with high energy, and a positive, winning attitude. * Well\-organized and detail\-oriented. **What we offer you** --------------------------------- * An entrepreneurial, creative, and welcoming work culture * Learning and development opportunities * An international company with numerous professional growth opportunities * A competitive compensation and benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.