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After-sales Commercial Technician - Central Zone Location Coslada, Madrid Province, Spain Date posted April 03, 2025 Job ID 16953 Our vacancy and your responsibilities Do you want to join a leading company, helping drive the success of our clients in key sectors such as pharmaceuticals, cosmetics, food, and more? We are looking for a passionate After-sales Services Sales Manager with a focus on value selling, building long-term relationships, and excellence in technical service. Someone with a commercial orientation, strong relationship-building skills, and eager to grow in a dynamic and challenging environment. Advance your career with us and become part of the future of excellence in technical services! The main objective of this role is customer retention and sales development within key accounts in the pharmaceutical, food, chemical sectors, etc., as well as promoting the technical support service portfolio in the Central-Southern region of the Iberian Peninsula. Our after-sales services include, among others, preventive/corrective maintenance, certifications, qualifications, and technical training. Our contacts are various stakeholders from maintenance, engineering, quality, laboratory, or procurement departments. Responsibilities: * Manage and develop sales of the After-sales Services portfolio in the Central-Southern zone, primarily visiting pharmaceutical, cosmetic, food and beverage, chemical industries, research centers, and/or universities. * Visit (in person and/or online) top-level clients in leading industries and research centers, becoming a strategic partner for them. * Identify new service needs, expansions, and/or renewals, diversifying and/or expanding existing services within assigned clients. * Analyze assigned clients and the types of service contracts they have. * Conduct in-person, phone, and email management with clients to process annual renewals and increase service sales. * Prepare new contracts and quotations, send them, follow up, obtain client acceptance, and process them in the system. * Record in CRM the progress of all activities carried out. * Develop cross-selling opportunities to support the sale of equipment from other Mettler Toledo divisions. * Prepare materials for presentations and technical proposals for services. * Use corporate tools to plan routes and commercial actions aligned with Marketing initiatives and defined sales strategy. What you need * Minimum of 3 years of experience in direct B2B sales, ideally involving products and/or services with technical components: material distributors, spare parts, technical services, among others. * Clear motivation to professionally grow in the commercial and value-added services area. * SAP experience is highly valued. * Intermediate level of English for internal training and development. * Residence in the Madrid province and availability to conduct in-person visits to clients in the Central-Southern zone and occasionally Portugal. Travel frequency of approximately 35% of the time. What we offer * Join a leading company with recognized prestige in its sector. * Excellent working environment and strong people orientation. * Indefinite contract and attractive social benefits package for employees (meal vouchers, health insurance, childcare vouchers, and pension plan). * Salary (fixed + variable). * Commercial tools: company vehicle, fuel card, mobile phone, and laptop. * Solid initial and continuous training program on products, processes, and commercial management. About Mettler Toledo METTLER TOLEDO is a Swiss-American multinational company dedicated to the manufacturing, marketing, and technical service of weighing and analytical instrumentation equipment/solutions. We have five business divisions through which we provide product and service solutions for the pharmaceutical, chemical, food, industrial, and many other sectors. Equal employment opportunity We promote equal employment opportunities worldwide and value diversity within our teams in terms of professional backgrounds, areas of specialization, gender, and ethnicity. For more information about our commitment to sustainability, diversity, and equal opportunities, visit us here
