Position Summary: We are seeking an exceptional Receptionist to join our team, providing customer service support, reservation management, and administrative tasks to ensure an excellent guest experience. Key Highlights: 1. Telephone support and resolution of guest inquiries. 2. Assistance in guest reception and welcoming. 3. Support in check-in and check-out processes. * PACTO ETT * Adeje (Santa Cruz de Tenerife) * * ### **Experience** No experience required * ### **Salary** Compensation unspecified * + ### **Area \- Position** **Hospitality, Tourism** - Reception Assistant + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 2 - * ### **Contract** Fixed-term discontinuous contract * ### **Working Hours** Full-time Continuous selection process. ### **Responsibilities** At Pacto, we specialize in human resources management, and our passion for recruitment is grounded in efficiency, flexibility, continuous improvement, and rigor. If you are looking for a job where you can get involved and leave your mark, do not hesitate to apply for this opportunity. We are a company committed to equality and do not discriminate based on gender, ethnicity, sexual orientation, functional diversity, age, or other aspects protected by current legislation. We are looking for an exceptional Receptionist to join our team in the SOUTH AREA of Tenerife (PUERTO SANTIAGO)! Main responsibilities: \- Provide telephone support and resolve guest inquiries. \- Assist in guest reception and welcoming. \- Support check \- in and check \- out processes. \- Assist with reservation management and correspondence. \- Provide basic information about the establishment's services. \- Collaborate with the reception team and other departments to ensure an excellent customer experience. \- Support incident resolution under supervision. \- Perform administrative tasks typical of the department. ### **Requirements** \- Minimum 6 months’ experience in a similar position or in customer service. \- Intermediate level of Spanish and English; knowledge of other languages is valued. \- Strong communication skills and customer orientation. \- Verbal and written communication ability. \- Professional appearance and courteous demeanor. \- Organizational skills and ability to work as part of a team while managing multiple tasks simultaneously. \- Discretion and confidentiality in handling information. \- Proactive attitude and ability to resolve incidents. \- Basic computer skills (Word, Excel, email, etc.).