Job Summary: Responsible for end-to-end management of orders for Pump and Valve products, ensuring excellent customer service and internal coordination to meet delivery deadlines. Key Responsibilities: 1. End-to-end management of the order portfolio for Pump and Valve products. 2. Primary point of contact for external and internal customers. 3. Coordination with internal departments and technical-commercial support. Reporting to the Sales Manager for the South and Central regions, the selected candidate will be responsible for end-to-end management of the order portfolio for Pump and Valve products for KSB Spain customers. They will act as the primary contact during the order phase, ensuring excellent service to both external customers and internal customers (technical-commercial team). Their role will be critical in guaranteeing on-time delivery, accurate documentation, and seamless coordination among all involved departments. Main Responsibilities: * Register orders in corporate systems and maintain continuous, transparent communication with customers throughout the entire order process. * Monitor deadlines, documentation, and key milestones, ensuring their proper execution and timely communication. * Coordinate the order management process with relevant internal departments (manufacturing, finance, logistics/shipments, technical service). * Provide internal administrative support to the technical-commercial teams for the Central and South regions. * Update and record all customer interactions and activities in C4C (CRM), ensuring traceability and reliable data for the organization. * Contribute to an outstanding customer experience by identifying issues, anticipating needs, and proposing continuous improvements. Required Qualifications: * Vocational Training Level 2 (FP2) or Higher Vocational Training (Grado Superior) in Administration and Management, or equivalent qualification. * English language proficiency at B2 level. Additional Competencies and Skills: * Excellent interpersonal skills and ability to communicate clearly and professionally. * Teamwork and active collaboration across different departments. * Rigorous and methodical approach, with strong organizational and prioritization abilities. * Goal-oriented mindset and commitment to customer satisfaction (both internal and external). * Solid office software skills and experience using ERP and CRM systems. * Initiative, responsibility, and dedication to service quality. What We Offer: * Immediate integration into a leading multinational company in its sector, with over 150 years of history and global presence. * Opportunity to join a professional, collaborative team focused on excellence. * Learning and development opportunities within a company committed to innovation, diversity, and equal opportunity.