Call Center Operator

Description

Job Summary: We are seeking a customer service professional for our Call Center, focused on delivering excellent support and resolving customer requests. Key Highlights: 1. Opportunity for professional growth within a solid telecommunications group. 2. Be part of a team that contributes to the company's success. 3. An inclusive and respectful environment with equal treatment and opportunities. We are a telecommunications company with a strong presence in southeastern Spain. We are looking for new colleagues to join our Call Center in the customer service area at our offices in **Alhaurín el Grande and Málaga.** We want you to become part of our team and directly contribute to the company's growth. In this role, you will be responsible for attending to and supporting our customers, ensuring excellent service and resolution of their requests. If you are a person with strong communication skills and eager to grow professionally within one of the most solid local telecommunications groups, we are looking for you! Join our team and be part of our success. **Main Responsibilities:** * Handling incoming and outgoing calls. * Tracking and closing operations. * Managing emails and chats. * Resolving customer requests. * Promoting our products. **We Offer:** * Temporary contract with potential conversion to permanent. * Competitive fixed salary \+ incentives. * Full-time schedule. * Opportunity to join a growing company. **Requirements:** * Prior experience preferred. * Customer-oriented mindset. * Fluency in English and Spanish. A language proficiency test will be administered. * Strong communication and active listening skills. * Basic knowledge of Microsoft Office suite. **We are committed to creating an inclusive environment where all individuals feel valued and respected, ensuring equal treatment and equal opportunities throughout our recruitment processes. Our decisions are based on merit and suitability for the position, and we do not tolerate any form of discrimination. We encourage applications from all individuals, regardless of background, circumstances, experience, or personal condition.**