Bellboy/Botones

Description

**.bloque\-de\-separacion\-oferta { margin\-top:** 10px; } **Published on:** Aug 26, 2026 **Category:** Hotels **Brand:** Only YOU Hotels **City:** Madrid **Department:** Front Desk/Guest Service/Concierge **Contract Type:** Permanent **.savesearch { margin\-top:** 400px !important; } @media (min\-width: 2000px) { .savesearch { padding\-top: 100px !important; /\* Adjust this value as needed \*/ white\-space: nowrap; } } /\* Apply larger top margin if screen width exceeds 1500px \*/ @media (min\-width: 1400px) { .savesearch { margin\-top: 500px !important; /\* Adjust this value as needed \*/ white\-space: nowrap; } } .columnizedSearchForm { display: none; } /\*.container\-fluid { margin\-top: 900px !important; z\-index: 1; position: absolute; }\*/ .imagen\-banner { border\-radius: 40px; position: absolute; top: 150px; left: 10%; right: 10%; width: calc(100% \- 20%); max\-width: 1800px; height: auto; /\* Let image adjust height automatically \*/ object\-fit: contain; /\* Keep image undistorted \*/ } @media (min\-width: 821px) and (max\-width: 1300px) { .imagen\-banner { border\-radius: 25px; position: absolute; top: 150px; left: 5px; right: 5px; width: calc(100% \- 1%); max\-width: 1800px; height: auto; object\-fit: contain; } .savesearch { margin\-top: 400px !important; white\-space: nowrap; } } @media (min\-width: 600px) and (max\-width: 820px) { .imagen\-banner { border\-radius: 25px; position: absolute; top: 150px; left: 5px; right: 5px; width: calc(100% \- 1%); max\-width: 1800px; height: auto; object\-fit: contain; } .savesearch { margin\-top: 300px !important; white\-space: nowrap; } } @media (max\-width: 600px) { .imagen\-banner { border\-radius: 10px; position: absolute; top: 150px; left: 5px; right: 5px; width: calc(100% \- 1%); max\-width: 1800px; height: auto; object\-fit: contain; } .savesearch { margin\-top: 200px !important; } } Bellboy/Botones Job Mission Responsible for guest service from hotel arrival through departure, assisting with luggage, baggage, personal belongings, or other customized services (taxis, transfers, etc.), performing all duties in accordance with established quality and efficiency guidelines. Hierarchical Reporting: Front Office Manager Functional Reporting: Front Office Manager Profile Requirements Education / Qualifications (specify legal requirements for the role): Bachelor’s degree Previous Experience and Knowledge: 1 year of experience Customer service High-level English proficiency and a third language Valid EU driving license (B1) Other desirable (non-mandatory) requirements: Bachelor’s degree in Tourism Key Competencies (per our competency dictionary): Commitment to PHG and alignment with corporate culture Adaptability to change Customer orientation through excellence Teamwork and cooperation Continuous learning Results-/goal-oriented mindset Initiative to assume commitments, make decisions, and solve problems Commercial orientation Main Functions and Responsibilities Assist with front desk and concierge duties, as well as monitoring hotel facilities, equipment, and materials. \- Manage, store, and transport guest luggage within hotel premises or at hotel entrances. \- Carry out simple errands and tasks both inside and outside the hotel, as directed by superiors. \- Support maintaining order and cleanliness in front desk and concierge areas. \- Report incidents and updates within your area of responsibility to the front office department. \- Monitor main entrance and exit of objects, goods, suppliers, and staff. \- Drive and park guests’ vehicles upon request. \- Provide qualified, proactive, and responsible assistance and information to guests. \- Inform the Front Office Manager about work progress during your shift and any incidents. \- Handle guest complaints and resolve them. \- Perform assigned tasks promptly, diligently, and safely. \- Familiarity with the Integrated Policy on Quality, Environment, and Prevention. \- Ensure maximum guest satisfaction throughout their stay. \- Knowledge of hotel facilities and destination. \- Report incidents and updates to management. \- Know and comply with internal regulations and, in all cases, act according to instructions received from superiors and professional expertise. \- Knowledge of applicable hygiene and sanitation regulations for the department and relevant HACCP prerequisites. \- Any other functions requested by your hierarchical supervisor. \- Relay rules and instructions issued by your direct supervisor. \- Collaborate with management and other departments. \- Identify and report risks associated with tasks performed within your area of competence and responsibility. \- Properly use, maintain, and preserve Personal Protective Equipment (PPE) and safety equipment provided by the company. **.buttontextaeddbb83cc96cea6 a{ border:** 1px solid transparent; } .buttontextaeddbb83cc96cea6 a: focus{ border: 1px dashed \#5B94FF !important; outline: none !important; } All recruitment processes conducted by PALLADIUM HOTEL GROUP comply with current data protection regulations. Your personal data will be processed effectively, proportionally, and responsibly, strictly adhering to Regulation (EU) 679/2016 General Data Protection Regulation (“GDPR”) and all other applicable legislation. By applying to this job posting, you acknowledge and consent to the processing of the personal data you have voluntarily provided via this platform. PALLADIUM GESTIÓN S.L.U., as the data controller, will process your data to manage your application and enable your participation in recruitment processes across any PALLADIUM HOTEL GROUP company, for pre-contractual measures or for the purpose of entering into an employment contract. As this job opening may be located at any PALLADIUM HOTEL GROUP hotel, your personal data may be shared with the hotel’s owner company and, where applicable, subject to international data transfer. 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