Sales Coordinator

Description

**Department:** Sales and Distribution **Location:** Sant Esteve Sesrovires, ES, 08635 **\#job\-location.job\-location\-inline { display:** inline; } **Business Unit:** Jungheinrich de España S.A.U. **Start Date:** **Recruiter:** null null, null null Join Jungheinrich in a working environment where you can truly make a difference! With your knowledge and drive, as a team member you will make an important contribution to ensuring that, as a company, we remain among the world leaders in our industry. You will work side by side with colleagues who embrace bold ideas, in a friendly environment that offers you all the opportunities to balance your professional and personal goals. The Sales Coordinator supports the Account Executive across all product segments, taking responsibility for and leading pre-sales activities that do not require specific expertise in products, logistics, or customers. The Sales Coordinator also assists Inside Sales when necessary. The Sales Coordinator is fully customer- and market-oriented (but without sales responsibility). **Key Responsibilities:** COMMERCIAL Secondary point of contact for customers alongside the Account Executive Receive customer inquiries and coordinate internal responsibilities. Receive complaints and forward relevant information to the appropriate departments. Generate tickets and forward them to the complaint management system to assess complaint ownership and processing. OPERATIONAL Provide pre-sales support for Jungheinrich products/services to the Account Executive and Inside Sales, if required. Schedule visits and arrange appointments (not telephone-based) with existing and prospective customers for the Account Executive as part of lead handling. Organize and coordinate product demonstrations/reference visits with customers, involving the Order Administrator for forklift arrangements. Request availability and delivery timelines. Configuration/Pricing/Quotation for basic/standard products and services: (e.g., without mast, NH 3\.1\) or collect all relevant information and specifications for basic/standard product and service configurations from the Account Executive/Inside Sales and submit for final approval. Calculate prices and generate quotations for basic/standard products and services. Present/provide quotations to the customer or Account Executive/Inside Sales, if required. Support the sales team in consolidating quotations from Design Specialists for complex solutions, if required. Create and verify documents for internal cost allocation orders (IBL), if required. Create orders based on negotiated quotations for basic/standard products and services (within CRM). Deliver all relevant order information to the Order Administrator. Monitor and coordinate sales team activities, e.g., deadlines, data quality, meetings, etc. ADMINISTRATIVE Opportunity management and distribution of necessary information to involved roles Create new accounts using transferred information. Verify and update contact data with transferred information, if required. Ensure data quality within the customer database. What are we looking for? * Higher Vocational Training Certificate (CFGS) in Administration and Finance or equivalent * Minimum 2 years of experience in a similar role * Intermediate level of English * Knowledge of SAP R3, MS Office, and CRM * Customer orientation and strong organizational and time management skills * Assertiveness, empathy, and teamwork orientation * Cross-functional collaboration and influencing capability * We seek an adaptable and flexible person with strong communication skills **We offer:** At Jungheinrich, we want everyone to feel welcome and motivated, so we offer: * Be part of a leading multinational company, in constant growth and with strong corporate values. With our Great Place to Work certification, we guarantee an exceptional and flexible workplace focused on the well-being of our employees. * Flexible working hours and a condensed workweek every Friday throughout the year. * Option to receive your compensation in 12, 14, or 16 installments. * Referral bonus if you bring talent like yours to Jungheinrich. * Access to a platform offering discounts on services, e.g., gyms, hotels, etc. * Access to a Well-being Platform including services aimed at improving our health, such as psychological support. * Continuous training funded by the company Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family-owned business. Today, we are one of the world’s leading intralogistics companies, offering a unique product portfolio ranging from conventional industrial trucks to fully automated intralogistics solutions. Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries and by partner companies in approximately 80 countries worldwide, employing more than 19\.000 people internationally. At Jungheinrich, we value inclusion and diversity and practice equity to create equal opportunities for everyone. All qualified applicants will be considered for employment without regard to age, race, ethnic origin, color, religious affiliation, trade union membership, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, or disability. At Jungheinrich, we know our strength lies in the people who join us. If you meet the requirements and wish to grow with us, don’t hesitate to send us your application! \#MoreWithYou For more information, visit us at www.jungheinrich.es .googlejobmap2853be8353491f90 div.mapcontainer iframe,.googlejobmap2853be8353491f90 div.mapcontainer{min\-height: 400px;} **.mapcontainer { position:** relative; min\-height: 400px; padding\-top: 0px; overflow: hidden; border: 0px; } .mapcontainer iframe { position: absolute; top: 0; left: 0; min\-height: 400px; width: 1px; min\-width: 100%; \*width: 100%; } @media (max\-width: 767px) { .mapcontainer { min\-height: 300px; } .mapcontainer iframe { min\-height: 300px; width: 100%; \*width: 100%; } } .map\-hidden\-content a { position: absolute; left: \-9999px; z\-index: 999; padding: 1em; background\-color: black; opacity: 0; } .map\-hidden\-content a,.map\-hidden\-content a: focus,.map\-hidden\-content .map\-hidden\-content a: focus { left: 50%; transform: translateX(\-50%); opacity: 1; } Screen readers cannot read the following map with search functionality. Follow this link to access our Job Search page and browse available job openings in a more accessible way.