Receptionist

Description

At Grupo Conbrassa, we are seeking to hire a **Receptionist** with excellent presence, strong interpersonal skills, and outstanding organizational ability to serve as the first point of contact for our establishment. As a Receptionist, you will be responsible for welcoming our guests, managing the reservation book, and coordinating incoming flows to ensure a high-quality experience from the very first minute. **Main responsibilities:** * Welcoming, receiving, and seating customers. * Managing and optimizing the reservation system (telephone, online, and in-person). * Assisting and resolving customer inquiries in both Spanish and English. * Coordinating with the dining room team for table assignments. * Bidding farewell to customers and monitoring service satisfaction. **Minimum requirements:** * **Languages:** **Fluent English (minimum B2\-C1 level)**, essential for serving international customers. * Proven prior experience as a receptionist or *hostess* in restaurants, hotels, or the hospitality sector. * Excellent communication skills, empathy, and customer orientation. * Ability to work under pressure during peak occupancy periods. * Proficiency with computer tools and preferably experience with reservation software (e.g., CoverManager or similar). **What we offer:** * **Fixed\-Term Intermittent** employment contract. * Full-time schedule. * **Working hours:** **Split shift** (aligned with the restaurant’s lunch and dinner services). * Immediate integration into a professional and dynamic team. * Competitive salary based on collective agreement and relevant experience. Salary: Starting from 1\.300,00€ per month Work location: On-site position