Description
**Description:**
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At **Hospes Amérigo**, we are seeking a **Receptionist** to perform the following duties:
* Customer service.
* Managing guest check-ins and check-outs.
* Responding to guest information requests.
* Handling room occupancy and sales-related tasks.
* Safeguarding valuables and deposited money.
* Performing billing and collection duties.
* Conducting cash register closing procedures at the end of each shift.
* Applying the Chain's quality standards in accordance with the Procedures Manual.
**Requirements:**
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* University degree.
* Prior experience of at least 2 years in a similar position within 5\*-rated hotels.
* A high level of English is mandatory (knowledge of additional languages is valued).
* Familiarity with OperaCloud is highly desirable.
* Conflict and incident resolution skills.
* Availability to work rotating shifts (morning, afternoon, and night shifts)
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**What do we offer?**
* The opportunity to join a prestigious luxury hotel chain present across 9 destinations in Spain, currently undergoing expansion.
* Growth and development opportunities within the chain.
* A positive working environment, a multicultural team, and strong teamwork.
* Unlimited, freely accessible training – over 20\.000 training materials (including books, courses, audiobooks, podcasts, etc.) across various topics.
* The possibility to participate in our Hospes Exchange program and gain work experience at one or more of our branded hotels.
* Exclusive discounts at our chain’s hotels for you, your family, or friends on accommodation, F\&B, and SPA services.
* Access to the Hospes Hotels Club, offering numerous additional exclusive discounts.
*At HOSPES, we take pride in providing equal opportunities regardless of gender, age, religion, diversity, or country of origin. This selection process is based solely on objective criteria of professionalism, merit, and capability.*