Description
Job Summary:
We are seeking an experienced Reception Assistant to manage check-in/out, incidents, and sales in a dynamic hotel environment.
Key Highlights:
1. Stable position with growth opportunities
2. Rotating shifts
3. Competitive salary
CATALONIA HOTELS & RESORTS requires a RECEPTION ASSISTANT to work in our hotels located in the center of Barcelona.
The main responsibilities include:
* Check-in / Check-out.
* Control and reading of room keys.
* Safe deposit box rentals.
* Cash register reconciliation and handover to the next shift colleague.
* Responsibility for all activities occurring during the assigned work shift. • Incident management, but not resolution.
* Luggage handling.
* Room changes.
* Mail management.
* Room sales.
* Handling switchboard calls.
* Supervision of bell staff under direct responsibility.
REQUIREMENTS
* Minimum 1 year of reception experience
* Tourism-related studies.
* Advanced English + other languages desirable.
* Customer-oriented attitude.
* SAP knowledge is highly valued.
OFFERED
* 40-hour weekly contract.
* Rotating shifts.
* Fully stable position with real growth opportunities.
* Competitive salary.