Reception Assistant

Description

Job Summary: We are seeking an experienced Reception Assistant to manage check-in/out, incidents, and sales in a dynamic hotel environment. Key Highlights: 1. Stable position with growth opportunities 2. Rotating shifts 3. Competitive salary CATALONIA HOTELS & RESORTS requires a RECEPTION ASSISTANT to work in our hotels located in the center of Barcelona. The main responsibilities include: * Check-in / Check-out. * Control and reading of room keys. * Safe deposit box rentals. * Cash register reconciliation and handover to the next shift colleague. * Responsibility for all activities occurring during the assigned work shift. • Incident management, but not resolution. * Luggage handling. * Room changes. * Mail management. * Room sales. * Handling switchboard calls. * Supervision of bell staff under direct responsibility. REQUIREMENTS * Minimum 1 year of reception experience * Tourism-related studies. * Advanced English + other languages desirable. * Customer-oriented attitude. * SAP knowledge is highly valued. OFFERED * 40-hour weekly contract. * Rotating shifts. * Fully stable position with real growth opportunities. * Competitive salary.