Description
In the city of Teruel, a professional profile is sought for the position of hotel receptionist. Main responsibilities include greeting guests, performing personalized check-in and check-out procedures, managing reservations, cancellations and modifications, and providing information about hotel services and local attractions. The role also involves handling payments, billing, and resolving any incidents or complaints, always aiming for customer satisfaction.
Previous experience in customer service or the hospitality industry is required for this position, along with strong communication skills to interact effectively with diverse guest profiles, basic computer literacy, and familiarity with hotel management software. Fluency in Spanish is mandatory, and knowledge of English or another language is considered an advantage. The candidate must be flexible to work rotating shifts, including weekends and public holidays.
An indefinite-term contract is offered, with full-time hours and rotating schedules that provide some flexibility. In addition, opportunities for professional development and continuous training are available. The workplace is located in the center of Teruel.