




Job Summary: We are seeking a professional to manage the assigned hotel portfolio, ensuring commercial agreement compliance and operational excellence as a key liaison. Key Highlights: 1. Experience in the tourism sector and proactive problem resolution. 2. Continuous professional development and training programs. 3. Travel and hotel discounts; birthday day off. **Description:** ---------------- ***Who Are We?*** **W2M** is the travel division of the **Iberostar Group**, inspired by leadership in the industry. We innovate to deliver digital, personalized, and sustainable travel experiences. Our team is characterized by an inquisitive and creative spirit, backed by a successful track record in tourism. We value the freedom to break conventions and embrace new and different ideas. At W2M, we work to make every travel experience attractive, safe, and efficient—always putting people at the center and maintaining a strong commitment to sustainability. ***Your Mission*** To serve as the primary point of contact for managing the assigned hotel portfolio, ensuring proper monitoring of commercial agreements and operational excellence, acting as a key liaison between hotels and internal W2M teams. ***What Will You Do Daily?*** * Monitor and track active offers within the assigned hotel portfolio. * Analyze established agreements to ensure correct implementation. * Review hotel availability and manage necessary updates. * Coordinate and execute reconciliations and administrative tasks related to contracts. * Maintain smooth and consistent communication with destination hotels. * Act as a liaison between hotels and various internal departments. * Identify operational issues and propose results-oriented solutions. * Monitor operational performance to ensure the success of active offers. **Requirements:** --------------- ***What Do We Need From You?*** **Mandatory:** * Minimum 2 years’ experience in a similar role within the tourism sector. * Ability to proactively resolve problems. * Results-oriented mindset and attention to detail. * Communication and teamwork skills. * Advanced proficiency in Microsoft Office. * High-level Spanish and English, both spoken and written. **Desirable:** * Prior experience in tour operations or hotel contract management. * Knowledge of destination hotel operations. * Analytical ability and capacity to monitor operational KPIs. ***What Do We Offer?*** Being **W2M·People** comes with advantages—because our team’s well-being is our top priority. Joining our team has its benefits: * We support your continuous professional development through training programs and internal mobility opportunities. * We optimize your finances via our flexible compensation program and partnerships with financial institutions. * We want you to fully enjoy your leisure time with travel and hotel discounts. * You matter—to us and to your loved ones—so your birthday is a paid day off for you to celebrate however you wish. ***If you’re motivated to join an innovative environment with real impact on tourism operations and eager to keep growing in the sector, W2M wants to meet you.***


