Waiter/Waitress

Description

We are a hotel group on the Costa Brava and are seeking a waiter/waitress for two of our hotels located in Sant Feliu de Guíxols. We are looking for a responsible and organized individual who communicates well and strives for continuous self-improvement. Proactive in seeking new opportunities to enhance satisfaction—not only their own and that of their team, but especially that of our guests. If you recognize yourself in these words, WE ARE LOOKING FOR YOU! Key responsibilities include: * Maintaining the restaurant and bar dining areas in perfect order and cleanliness. * Greeting and attending to guests and customers at the restaurant entrance. * Presenting the gastronomic offerings from the menu, and making recommendations appropriate to each guest’s profile. * Taking orders accurately, noting special requests and details. * Maintaining effective communication with the kitchen to ensure an appropriate service pace, as well as proper cleaning and hygiene of equipment and materials. * Serving dishes and beverages. * Addressing any complaints and providing suitable solutions. * Clearing tables immediately after each service. * Reporting any issues, complaints, or incidents occurring during service to the direct supervisor. * Anticipating guests’ needs and offering services before they are requested. * Performing other duties required for the position. Requirements: * Compulsory Secondary Education or equivalent. * Foreign language skills are desirable. * Residency near the workplace is advantageous. * Flexibility regarding working hours. * Valid driver’s license and personal vehicle. Full-time position: 40 hours per week on rotating shifts, with rest periods established by law. Employment type: Full-time Work location: On-site