ADMINISTRATIVE STAFF

Description

Administrative staff member with a disability certificate. A services company located in El Prat de Llobregat is hiring an administrative professional with experience in customer service and the airport environment. Candidates must have: • Administrative and customer service experience. • Knowledge of the airport sector. • Native proficiency in Catalan and Spanish. • Advanced English. • Valid disability certificate. We offer: • Permanent contract. • Full-time position. • Rotating shifts from Monday to Sunday. • Work schedule: 4 working days followed by 4 days off. • Salary: €1.715. Position objective: Coordinate and manage operational requests for transportation, accommodation, and assistance, ensuring service quality, adherence to deadlines, and excellent customer service. Main responsibilities: • Manage transportation and hotel reservations. • Coordinate airport assistance services. • Monitor services and incidents. • Respond to customer inquiries via email and telephone. • Register and update information in the system. * Minimum 12 months of experience. ADMINISTRATIVE STAFF * Spanish (spoken: advanced, written: advanced) * Catalan (spoken: intermediate, written: intermediate) * Competencies / knowledge: Required competencies: Strong communication skills and ability to work effectively in a team. Organizational skills, capacity to manage multiple tasks, and problem-solving ability. Customer orientation and flexibility in response to operational changes and requirements. Analytical skills and ability to make decisions under pressure. Prior experience in the airport sector. * Permanent employment contract * Full-time position * Gross monthly salary: €1715